Clinical Operations Manager

Clinical Operations Manager Humble, TX, US 5 days ago Requisition ID: 1054 $54,080.00 To $62,400.00 Annually Clinical Operations Manager (LVN) Department: Clinical Operations Reports To: Director of Clinical Operations FLSA Status: Non-Exempt Medical Assistants (Indirectly) Float Medical Assistants Clinical Trainers (if applicable) Clinical Externs Clinical Support Staff (as assigned) Position Summary The Lead Licensed Vocational Nurse (LVN) – Clinical Operations serves as the clinical leader for all Medical Assistants across the organization. This position is responsible for ensuring excellence in clinical operations through leadership, education, quality assurance, process improvement, workforce development, and standardization of clinical practices. This leader partners closely with providers, Practice Administrators, Human Resources, Quality, Compliance, Revenue Cycle, and Executive Leadership to ensure every clinic consistently delivers safe, efficient, patient-centered care. The Lead LVN is responsible for developing clinical talent, establishing best practices, monitoring quality metrics, leading clinical training initiatives, and supporting the organization's continued growth through scalable clinical workflows. This role combines leadership, education, quality management, operational strategy, and direct clinical oversight. The ideal candidate is an experienced nurse leader with exceptional organizational skills, strong clinical judgment, outstanding communication abilities, and a passion for developing high-performing clinical teams. Position Purpose The Lead LVN exists to ensure every Medical Assistant throughout the organization practices at the same high clinical standard regardless of clinic location or specialty. The Lead LVN is expected to continuously improve patient care, employee competency, provider satisfaction, operational efficiency, and regulatory compliance. Leadership Responsibilities Serve as the clinical leader for all Medical Assistants across the organization. Provide day-to-day clinical guidance and support. Develop accountability within MA teams. Coach employees toward clinical excellence. Conduct regular one-on-one development meetings. Identify future leaders within the MA team. Assist with disciplinary coaching regarding clinical performance. Partner with Practice Administrators regarding employee performance. Lead by example. Support organizational culture initiatives. Clinical Operations Develop standardized workflows across all clinic locations. Ensure consistency in: Rooming procedures Medication administration Documentation Clinical protocols Standing orders Infection prevention Monitor workflow efficiency. Recommend operational improvements. Develop clinical checklists. Assist with clinic openings. Support provider onboarding. Develop scalable clinical processes as the organization grows. Medical Assistant Training & Development Design and oversee the organization's MA onboarding program. Create standardized training materials. Develop annual competency assessments. Conduct classroom instruction. Perform clinical demonstrations. Develop continuing education programs. Maintain employee training records. Identify knowledge gaps. Develop remediation plans. Coordinate cross-training initiatives. Mentor Float Medical Assistants. Prepare future Lead Medical Assistants. Develop career progression pathways. Quality Assurance & Clinical Auditing Develop the MA Quality Assurance Program. Perform routine clinical audits including: Vital signs accuracy Medication administration Clinical documentation completeness Laboratory quality control Standing order compliance EMR accuracy Clinical safety practices Perform random competency observations. Develop corrective action plans. Monitor quality metrics. Present quality reports to leadership. Clinical Compliance Ensure compliance with: OSHA

HIPAA

CLIA CDC Guidelines Texas Nursing Practice Act TMB requirements Infection Prevention Standards Medication Storage Conduct mock inspections. Prepare clinics for regulatory surveys. Monitor crash cart readiness. Monitor controlled medication documentation. Strategic Planning Partner with executive leadership to develop long-term clinical strategies. Clinic expansion planning Staffing projections Clinical equipment evaluations Workflow redesign Evaluate future staffing needs. Assist with organizational scaling. Recommend staffing models. Identify workflow bottlenecks. Develop efficiency initiatives. Support mergers or acquisitions if applicable. Provider Support Partner with providers regarding: Clinical workflow concerns Medical Assistant performance Clinical process improvements Procedure preparation Patient flow optimization Clinical documentation support Provider onboarding New clinical services Provider MA coverage Employee Development Develop leadership within the MA department. Conduct: Performance coaching Clinical education Continuing education Succession planning Recruitment & Hiring Assist HR with: Interviewing Medical Assistants Clinical skills testing Hiring recommendations Orientation Probation evaluations Retention initiatives Workforce planning Performance Metrics Responsible for monitoring: MA competency completion Patient rooming times Clinical error rates Medication administration accuracy Quality audit scores Training completion Employee retention Clinical productivity Enhanced Vitals compliance Clinical note accuracy Qualifications Required: Current Texas LVN License in good standing Current BLS Certification Minimum five years clinical experience Minimum three years leadership experience Preferred: Experience supervising Medical Assistants/LVNs Multi-specialty clinic experience strongly preferred Strong understanding of quality improvement Experience with policy development Lean Healthcare or Six Sigma experience preferred #J-18808-Ljbffr Mehta Medical Group PLLC