Event Sales Admin

Job Description

Job Description

JOB TITLE: Event Sales AdministratorLOCATION: Five O Fore Golf + Entertainment - New Orleans, LASTATUS: Full-TimeSCHEDULE: Weekdays/Weekends + Select Evenings/Weekends (based on event and sales needs)ABOUT FIVE O FOREFive O Fore Golf + Entertainment is a high-energy experience combining immersive golf entertainment with elevated hospitality, food and beverage, music, three full-service bars, and unforgettable events. We're redefining the way people celebrate, connect, entertain, and play.From corporate outings and birthday celebrations to tournaments, social events, and large-scale activations, our Events Team is responsible for creating memorable experiences from the first inquiry through the final guest departure.ROLE SUMMARYWe're seeking a highly organized, energetic, and guest-focused Event Sales Administrator to support our Event Sales Team.This role serves as an important connection between our sales team, clients, and internal operations teams. The Event Sales Administrator will assist with incoming event inquiries, client communication, proposals, contracts, event documentation, scheduling, and the coordination of event details.The ideal candidate is detail-oriented, professional, comfortable communicating with clients, and capable of managing multiple events and deadlines in a fast-paced hospitality environment.RESPONSIBILITIESSales & Administrative SupportAssist the Event Sales Team with incoming event inquiries, leads, and booking requestsMaintain accurate client information, event details, notes, and sales activity within company systemsAssist with preparing proposals, contracts, event packages, invoices, and supporting documentsTrack outstanding client information, deposits, contracts, menu selections, and event deadlinesMaintain organized digital files and documentation for upcoming and completed eventsAssist Event Sales Managers with follow-up communication and administrative tasksHelp maintain the event calendar and ensure booking information remains accurate and up to dateClient Communication & Guest ExperienceServe as a professional point of contact for clients throughout the event planning processCommunicate with clients to gather event requirements, timelines, guest counts, food and beverage selections, golf needs, and special requestsAnswer general questions regarding event packages, venue capabilities, policies, and booking proceduresProvide timely, friendly, and professional communication by phone and emailFollow up with clients regarding missing information and upcoming planning deadlinesEscalate special requests, concerns, or sales opportunities to the appropriate Event Sales ManagerEvent Planning & CoordinationAssist with the preparation and maintenance of Banquet Event Orders (BEOs)Ensure event details are accurately documented and communicated to operations, culinary, bar, guest services, and management teamsCoordinate event schedules, room assignments, golf bay reservations, setup requirements, and special requestsReview upcoming events for missing information or potential operational concernsParticipate in event meetings and communicate important updates to the appropriate departmentsHelp ensure all event information is finalized prior to the event dateInternal Operations SupportWork closely with Event Sales Managers and Operations Managers to ensure a smooth transition from the sales process to event executionCommunicate changes in guest counts, menus, timing, room setup, entertainment, and other event requirementsAssist with day-of-event administrative needs when necessaryHelp ensure event spaces, golf bays, and reserved areas are properly scheduled and communicatedMaintain strong communication between Sales, Operations, Culinary, Bar, and Guest Services teamsPost-Event & Sales SupportAssist with post-event client follow-ups and thank-you communicationMaintain accurate records of completed events and client historyAssist with gathering guest feedback and identifying opportunities for repeat businessHelp organize event reports, sales activity, booking data, and other departmental informationSupport the Event Sales Team with future bookings, repeat clients, and prospect follow-upREQUIREMENTS1+ years of administrative, hospitality, sales support, event coordination, or customer service experience preferredStrong organizational and administrative skillsExcellent written and verbal communication skillsProfessional and confident when communicating with clientsExceptional attention to detail and accuracyAbility to manage multiple events, clients, deadlines, and priorities simultaneouslyStrong customer service and problem-solving abilitiesComfortable working in a fast-paced hospitality and entertainment environmentProficiency with Microsoft Office, Google Workspace, and/or similar business softwareAbility to learn event booking, CRM, reservation, and point-of-sale systemsAbility to work occasional evenings and weekends based on event needsExperience in restaurants, hotels, entertainment venues, catering, nightlife, sports, or event facilities is a plusWHAT SUCCESS LOOKS LIKEA successful Event Sales Administrator at Five O Fore is someone who keeps the department organized, clients informed, and event details accurate.You anticipate what the Event Sales Managers need before they ask, follow up on missing information, communicate effectively with our operational teams, and help ensure that every event moves smoothly from inquiry → booking → planning → execution → follow-up.You understand that great events begin long before guests arrive-and your organization, communication, and attention to detail help make the Five O Fore experience possible.