Multi-Line Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
I opened my agency in 1998 and lead a small, close-knit team of three. I bring nearly four decades of experience with State Farm, having spent many years in the claims department before becoming an agent. That background gives our office a deep understanding of insurance from every angle and allows us to provide thoughtful, well-rounded support to our customers.

Staying connected to the community is important to me. I’m actively involved in local leadership through the Chamber of Commerce, Rotary, and service on the city’s Pension Board, which reflects our commitment to being engaged and invested where we live and work.

For our team, we offer a Simple IRA, paid time off, and a strong emphasis on work-life balance. Our office culture is supportive and steady, and we’re looking to add younger talent who can bring fresh energy, new ideas, and enthusiasm while growing alongside an experienced team.

Location Address: Centralia, IL 62801

At Jack Graham - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us .

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.