Assistant Shop Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Paid time off
• Training & development
• Free uniforms
• Competitive salary
• Employee discounts

Position Summary
The Assistant Shop Manager is a hands‑on leadership role that supports daily shop operations while performing vehicle service and repair. This position helps ensure efficient workflow, reinforces technician productivity, and maintains quality and safety standards. A successful candidate will demonstrate strong technical proficiency and team‑leadership skills.

Core Responsibilities

• Daily Operations & Workflow
  
  
  • Coordinate vehicle flow from drop-off through inspection, repair, and customer delivery.

  • Monitor bay activity and technician progress to ensure jobs are completed on schedule.

  • Identify and resolve workflow delays or resource gaps.

  • Ensure accurate documentation and proper closure of all work orders.

• Hands‑On Technical Work
  
  
  • Perform general service and diagnostic repairs as needed.

  • Assist with high-volume jobs including oil changes, brakes, and electrical repairs.

  • Uphold shop quality standards and safety protocols.

  • Model efficiency and excellence by actively working alongside the team.

• Sales & Margin Support
  
  
  • Support the execution of shop KPIs (car count, hours sold, average repair order, and gross profit).

  • Ensure proper application of fees and adherence to shop processes.

  • Collaborate with the front counter team to align workflow with daily targets.

• Team Leadership
  
  
  • Lead daily huddles to set priorities and communicate focus areas.

  • Coach technicians on standards, productivity, and shop discipline.

  • Assist with onboarding, mentoring, and performance follow-up for team members.

  • Foster a culture of accountability, teamwork, and professionalism.

• Job Mix & Quality Execution
  
  
  • Monitor high-volume and high-profit services for consistent execution.

  • Track cycle times and comebacks to identify process or training gaps.

  • Reinforce upsell opportunities and bundled service offerings.

Performance Expectations

• Deliver consistent shop productivity, quality, and cycle-time results.

• Perform high-quality repairs while maintaining high standards for safety and performance.

• Support leadership in maintaining a fast-paced, customer-focused shop environment.

Minimum Qualifications

• 3 or more years of experience as an automotive technician.

• Prior experience in a leadership, working foreman, or team lead role preferred.

• Strong knowledge of general service and diagnostics.

Ability to lead by example and communicate expectations clearly.

• Familiarity with shop management systems (e.g., Tekmetric) preferred.

• Reliable, punctual, and committed to team success.

Work Schedule & Requirements

• Full-time, including Saturdays and peak business hours.

• Ability to stand and walk throughout the workday and lift up to 50 lbs as needed.

• Comfortable working in a physically demanding shop environment.

Why Meineke?
Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends. Join a team of driven and talented individuals who share your passion for high-quality repair work, and enjoy a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, you’ll experience a sense of community and connection with both customers and fellow team members.