Customer Business Operations Specialist III

Responsibilities Support customer demand planning and delivery management activities for assigned customer accounts Coordinate with Sales, Business Management, WWOPS, Order Management, and other stakeholders to support customer delivery commitments Monitor customer demand changes, forecast updates, and operational impacts Identify and communicate delivery, operational, contractual, and revenue-related risks to management and business partners Assist in evaluating business impacts and implementing approved mitigation plans Support execution of customer agreements, enhanced terms, and entitlement-related activities Work collaboratively with cross-functional teams to support achievement of customer and business objectives Gather, analyze, and maintain customer and operational data to support decision-making Requirements Bachelor's Degree or equivalent experience Typically 4–7 years of experience in Sales Operations, Customer Business Operations, Order Management, Revenue Operations, Supply Chain, Customer Support, Demand Planning, or related business functions Experience supporting customer-facing operational processes within a cross-functional business environment Basic understanding of customer demand planning, customer fulfillment, order management, and revenue-related processes Strong analytical, organizational, and problem-solving skills Experience with ERP systems (SAP preferred), Microsoft Excel, and operational reporting tools Core Competencies Demonstrates expertise in customer demand planning, order management, and revenue operations, with a strong ability to analyze data and support cross-functional collaboration to achieve business objectives. #J-18808-Ljbffr Jobtailor