F&B Supervisor

Job Description

Job Description

Food & Beverage Supervisor

The Westin Westminster – Westminster, CO

Job Summary:
The Westin Westminster is seeking a motivated and service-driven Food & Beverage Supervisor to support the daily operations of our Spotted Donkey restaurant, lounge/bar, and busy coffee shop. Reporting directly to the F&B Manager and Director of F&B, this position plays a key leadership role on the floor—assisting with staff supervision, guest service, and smooth execution of multiple outlets.

Key Responsibilities: 

• Supervise daily operations of the restaurant, bar, in room dining, and coffee shop to ensure exceptional service and adherence to Westin and Marriott brand standards.
• Assist in training, coaching, and motivating servers, bartenders, baristas, and support staff to maintain high levels of guest satisfaction.
• Lead pre-shift meetings, communicate daily specials, and ensure staff are informed of promotions or operational changes.
• Monitor staff performance and provide on-the-spot feedback to support service excellence across all outlets.
• Handle guest concerns promptly and professionally, resolving issues or escalating to management as needed.
• Assist with scheduling, floor coverage, and shift planning in coordination with the Restaurant Manager.
• Oversee opening and closing procedures, including cash handling, side work, and cleanliness checks for the restaurant, bar, and coffee shop.
• Support beverage and coffee inventory management, including receiving, stocking, and accurate reporting of product usage.
• Ensure compliance with health, safety, and sanitation regulations in all F&B areas.
• Communicate effectively with the Restaurant Manager and Director of Food & Beverage to provide updates on staffing, service, and guest feedback.

Qualifications: 

• Previous restaurant, bar, or coffee shop supervisory experience in a hotel or high-volume setting preferred.
• Strong leadership and team-building skills with the ability to motivate and support staff in a fast-paced, multi-outlet environment.
• Excellent guest service and problem-solving abilities.
• Solid understanding of food and beverage operations, including POS systems (Micros or similar).
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as required.
• Strong communication and organizational skills with attention to detail.

Why Join Us?
At The Westin Westminster, our associates are the key to creating memorable guest experiences. As a Food & Beverage Supervisor, you will oversee three high-energy outlets and gain valuable cross-training that can lead to career advancement into management roles within the restaurant, coffee shop, or the broader Marriott/Columbia Sussex portfolio. Enjoy competitive pay, Marriott travel discounts worldwide, and a supportive environment that values your growth.