Sales & Marketing Coordinator

We’re Sonesta International Hotels, the 8th largest hotel company in the U.S. and growing fast. We offer a diverse portfolio of owned, managed, and franchised properties across 1000+ locations. Together We Thrive – bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary The Sales Coordinator (SC) executes the sales strategy of the hotel, as defined by the Director of Sales, to ensure that occupancy, average daily rate, extended stay, and market share goals are achieved. The SC assists with client requests in a timely manner and efficiently handles all inquiries in the absence of the Director of Sales. The SC performs general administrative duties, including contracts, meeting room logistics, group rooming lists, and compiling/updating reports. The SC also handles SMERF group blocks and meetings as guided by the Director of Sales. DUTIES AND RESPONSIBILITIES Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Develop and maintain assigned segmentation goals to achieve revenue targets for the hotel. Develop and maintain relationships with key clients in order to produce targeted room night goals. Execute directives from the hotel Director of Sales (DOS) and Regional Sales Director (RSD) to effectively operate the Sales Office of the hotel. Communicate operational problems that impact the effectiveness of the hotel's sales performance. Work with group prospecting websites as defined by the DOS and/or RSD. Assist in creating and implementing hotel-level tactical sales plans that drive measurable occupancy, average rate, and extended stay business volume. Coordinate with other hotel-level departments to facilitate services agreed upon by the Sales Office and prospective clients. Act as “Manager on duty” as required. Attend Evening Social and Breakfast events as a representative of the management team of the hotel and to prospect for additional sales leads. Ensure compliance with federal, state and local laws regarding health, safety, food and alcohol services. Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS Previous background from the extended stay industry preferred. Ability to speak, read, and write fluent English; other languages beneficial. Professional verbal and written communication skills. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances. Problem solving, reasoning, motivating, organizational and training abilities. Experience with Microsoft Office and Opera systems preferred. Ability to travel including some overnight travel is required. Valid driver's license required. Frequently standing up, bending, climbing, kneeling, and moving about the facility. Carrying, lifting or pulling items weighing up to 25 pounds. Frequently handling objects and equipment. Compensation Pay range: $30.00-$32.00 base pay. Offered may vary depending on various factors including but not limited to job-related knowledge, skills, and experience. Benefits Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Equal Opportunity Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr