Patient Access Representative - Bilingual

Job Description

Job Description

Welcome patients and visitors upon arrival and provide clear direction as needed.

• Register patients and verify information including insurance details and required documentation.
• Schedule appointments and manage patient flow to help maintain timely operations.
• Answer incoming calls, address general inquiries, and provide information about available services.
• Process patient payments and issue receipts for completed transactions.
• Maintain accurate records in the EHR system in accordance with organizational standards.
• Ensure compliance with privacy and security requirements including HIPAA and related regulations.

Requirements

• Bilingual - Fluent Spanish/English
•   High school diploma or equivalent; an associate degree is preferred
• Experience in healthcare or front office settings is beneficial
• Strong interpersonal and communication skills
• Proficiency with EHR systems and office software
• Ability to manage multiple tasks in a fast paced environment
• Attention to detail and strong organizational abilities
• Knowledge of medical terminology is helpful

\nCompany Description

We are proud to have been serving the community since 1979 as a provider of the highest quality medical care to everyone in our service area – regardless of income level, insurance status or language spoken.

We have eight locations in Bartow, Cherokee, Dawson, Forsyth and Hall counties and offer a wide array of general and specialized medical services to our patients. Our staff and providers are deeply committed to partnering with our patients to help them achieve the very best health outcome.

Company Description

We are proud to have been serving the community since 1979 as a provider of the highest quality medical care to everyone in our service area – regardless of income level, insurance status or language spoken.\r\n\r\nWe have eight locations in Bartow, Cherokee, Dawson, Forsyth and Hall counties and offer a wide array of general and specialized medical services to our patients. Our staff and providers are deeply committed to partnering with our patients to help them achieve the very best health outcome.