Senior Workforce Forecasting & Optimization Analyst
Wisemen Multimedia
Wisemen Multimedia is looking for a Sr. Workforce Management Systems Analyst to join its Contact Center Support team. This role involves managing operational forecasts and collaborating with various business units to improve performance. The ideal candidate will have substantial experience in call-center forecasting, advanced analytical skills, and proficiency in WFM Software like Alvaria. Responsibilities include developing statistical models, providing technical support, and ensuring compliance with operational standards. #J-18808-Ljbffr Wisemen Multimedia
Vacancy posted 4 days ago
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