Receptionist & Switchboard Operator

Receptionist & Switchboard Operator

Pay: $19 $19.50/hour, paid weekly Schedule: MondayFriday | 8:00 AM5:00 PM Location: Atlanta, GA 30339 Position Type: Temp-to-Hire

Summary

Serve as the first point of contact for employees, visitors, and clients by providing professional front desk, switchboard, and administrative support. This role is primarily reception-focused, with approximately 90% of the workday spent answering calls, greeting visitors, responding to emails, and managing service requests. Cross-training in mailroom and office services will also be provided.

Key Responsibilities

Reception & Customer Service

• Answer and route incoming calls using a multi-line switchboard.
• Welcome and assist visitors, clients, and vendors.
• Respond to emails and service tickets in a professional and timely manner.
• Deliver exceptional customer service at the reception desk and service window.

Mail & Office Services

• Process incoming and outgoing mail.
• Ship and receive FedEx packages.
• Perform copy, print, scanning, and document support services.
• Assist with conference room setups and general office support as needed.

Office Operations

• Operate office equipment, including printers, copiers, scanners, and postage meters.
• Maintain a professional and organized reception area.
• Stand, walk, and lift up to 50 lbs. as needed.

Qualifications

• High school diploma or GED required.
• 2+ years of switchboard or receptionist experience required.
• Proficiency with Microsoft Office, including Word and Excel.
• Excellent customer service and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize in a fast-paced environment.

Benefits

• Health insurance
• Health Savings Account (HSA)
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Life insurance
• Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.