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Hybrid Enterprise CSM — Growth & Retention Leader

$70k - $96k

A Medium Corporation

Medium is looking for an Enterprise Customer Success Manager to enhance client relationships and drive retention within the North American market. This hybrid role requires 3+ years of experience in Customer Success within a SaaS environment. Key responsibilities include monitoring client milestones, identifying upsell opportunities, and providing data-driven insights. Fluency in English and strong communication skills are essential. The expected OTE is between $70,000 CAD and $96,000 CAD, plus performance-based bonuses. #J-18808-Ljbffr Medium

Vacancy posted 3 days ago
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