Assistant Manager

Requisition ID:948509 Total Rewards:Benefits/Incentive Information At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years. JOB DESCRIPTION GENERAL FUNCTION The Assistant Manager acts as a leader in absence of, or in support of the Store Manager and behaves as a business owner within the marketplace and LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics. MAJOR DUTIES and RESPONSIBILITIES * Delivers quality and improvement to exceed all key performance indicators (KPIs): o Comp Sales, % Sales to Plan; Conversion and Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth and Retention Goals; Net Promoter Score; Current year objectives * Strong understanding of retail business translating to positive sales, business results and understanding the market and competitors * Supports store business plans to maximize sales and profit * Partner with store manager to lead and develop team * Delivers clear, constructive, timely feedback and partners with Store Manager on development * Executes visual directives and maintains store appearance * Maintains positive working relationship with doctors * Promotes team compliance to all policies * Performs administrative duties * Works a flexible schedule, including nights and weekends BASIC QUALIFICATIONS * High School graduate or equivalent * 1+ year(s) management/supervisory experience with direct reports * Knowledge of retail operations, processes and policies * Strong basic math skills * Familiarity with cash register, computers and calculators * Must have a strong command of the English language for all written correspondence and oral communication * Strong communicator and listener * Demonstrated high-level of selling skills * Proven ability to problem solve PREFERRED QUALIFICATIONS * College degree or equivalent * Previous experience in leadership position within retail and customer service industry * Knowledge of basic optics * Knowledge of current store merchandise * State licensure (if applicable) and/or ABO Certification in non-licensed states * Brand Final Inspector Certification * Brand Quality, Fitting and Adjusting Program Pay Range:-31.77 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability... For full info follow application link. We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.