Community Inclusion Operations Assistant

Fraser Opportunity

Build Something Bigger And Change Lives, Including Your Own. In 1935, Louise Whitbeck Fraser opened a school in her home for people with disabilities defying social expectations and choosing compassion over convention. She believed everyone deserves the chance to reach their potential and thrive. Today, that same bold spirit is alive in every Fraser service. We're still building something bigger a more inclusive, connected world where everyone belongs. At Fraser, you'll find more than a job. You'll find purpose. You'll find growth. And you'll find a place where your work changes lives including your own.

This Fraser position acts under the supervision of the Operations Supervisor (OIC), Operations Manager (OM), Community Inclusion Operations (OIC) to provide excellent customer service while ensuring all department operations procedures are met and all safety, health, and facility maintenance procedures are carried out efficiently and effectively. Works collaboratively with CIO and program staff to ensure high-quality standards. Provides reception, telephone, office and administrative support to Case Management (CM), Community Living (CL) and Career Planning and Employment (CPE).

Responsibilities include:

Operations

• Demonstrates thorough knowledge of on-site CIO policy and procedure manual; ensures all Operations policies and procedures are carried out in assigned location(s).
• Reports site needs based on daily basic facility or Operation's needs; works with Facilities to address more complex needs, ensuring facilities are in good working order to serve clients safely and appropriately.
• Orders, inventories and maintains general office supplies and safety/cleaning supplies. May coordinate supply orders for program teams, including food orders, as requested.
• Ensures reception area, break room, copy areas, and meeting rooms have adequate supplies and are clean and maintained.
• Monitors meeting room scheduling, assures room changes are proactively communicated to supervisor and team, as needed.
• Keeps and coordinates conference room calendars.
• Conducts emergency drills as directed by CIO, following the established schedule and procedure.

Administrative

• Answers telephones and transfers to appropriate person/division and greets visitors.
• Assists with problem-solving for caller/visitor inquiries under the oversight of the OIC.
• Creates and modifies documents using Microsoft Office, Excel and SharePoint.
• Performs general clerical duties to include but not limited to: scanning, copying, faxing, mailing, and filing.
• Provides assistance to others as needed with handling copier, fax, postage machine and printers.
• Acts as primary back up to assist with closing and securing building.

Requirements:

• HS diploma or equivalent required.
• Post-Secondary education in Business or a health-related field preferred.
• Minimum one year of administrative experience in an office environment is preferred.
• Level II of this position requires minimum one year of administrative experience in an office environment.

Schedule: Part-Time, Wednesday afternoon 12:30pm - 5:00pm, Thursday & Friday 8:30am - 5:00pm

Compensation: Pay for this role ranges between $17.40 - $18.50 depending on qualifications.

Benefits for Full-time Employees (30+ hours per week):

• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• UKG Wallet Eligible employees can access earned wages before payday for added financial flexibility
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)
• Opportunities for community involvement in Fraser-organized events
• Career growth opportunities
• Employee Referral Bonuses

Why Join Fraser?

• Meaningful Impact Help individuals and families lead more connected, independent, and fulfilling lives. Your impact here is real and lasting.
• Competitive Pay & Benefits Fraser offers fair pay and comprehensive benefits that support your health, well-being, and future goals.
• Flexibility & Work-Life Balance With flexible schedules, generous paid time off, and wellness programs, Fraser helps you care for others without sacrificing yourself.
• Grow Your Career With Us We invest in your development with training, licensure support, leadership pathways, and real opportunities to advance.
• Culture That Lives Its Values Inclusion isn't just a buzzword it's how we operate. You'll be seen, heard, and supported to bring your full self to work.
• Thrive with Stability and Purpose With nearly 90 years of trusted service and continued growth, Fraser is a nonprofit where you can build a lasting, mission-driven career.

Fraser is Minnesota's leader in autism, mental health, and disability services and one of the few Certified Community Behavioral Health Clinics (CCBHCs) in the state. As a nonprofit organization, we provide integrated community behavioral healthcare that improves quality, accessibility, and coordination of care. We lead with compassion, innovate with purpose, and fight for inclusion every single day. Ready to Build Something Bigger? Join Fraser. Grow with us. Make a difference. Because when you thrive, so does the world around you.

Fraser is an Affirmative Action and Equal Opportunity Employer. Diversity, Inclusion, and Belonging: Fraser values a diverse staff to ensure the best outcomes for our diverse client base. We are committed to anti-racism at Fraser. Our anti-racism committee assesses, develops, and implements numerous initiatives ranging from recruiting and retaining diverse staff to staff training and more.