Field Service Technician - Electric Power Generator

Field Service Technician - Electric Power Generator

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We are seeking an experienced Electrical Power Generator Field Service Technician for our Irving, Texas location. This position is responsible for providing troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches), in order to respond to customers, needs in a positive, safe and timely manner to ensure maximum value for work performed. At least 5 years of field or shop tech troubleshooting and repair skills of Electrical Power and Generator experience required. At least 5 years of field or shop tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) experience required. Must have a clean driving record.

This position is responsible for providing troubleshooting and high-quality repair service on electric power generation equipment, powered by natural gas or diesel engines, and ATS (Automatic Transfer Switches), Switchgear; and to respond to customer's needs in a positive, safe, and timely manner to ensure maximum value for work performed.

A competitive salary, commensurate with your experience and competencies.

A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.

A Tuition Reimbursement program to support the pursuit of accredited college courses.

An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

Performs basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision

Performs basic to intermediate troubleshooting and minimal diagnoses of electric power generator equipment malfunctions and failures

Removes and install parts, disassembles and assembles components to CAT specifications

Tests, makes adjustments, and verifies proper operation of all repairs and adjustments

Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job

Operates equipment and vehicles with possession of all necessary licenses and certificates

Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation

Adheres to contamination control and HAZMAT rules and regulations

Maintains all company equipment, tools, and vehicle in a good, clean, and working order

Communicates job progress to supervisor and customer as needed

Completes assigned jobs and task to meet flat rate time and re-work standards

Works overtime as required by workload and customers' needs

Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner

Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians

Requires regular and punctual employee attendance

Performs other duties as assigned

At least 5 years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator - experience required.

At least 5 years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine - experience required.

At least 5 years of field or shop service tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) - experience required.

Electrical 3 phase experience preferred

Able to build electrical control panel boxes

Able to commission generators for data centers

Excellent customer service skills. Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner.

Must have own tools for both electrical and mechanical.

Intermediate diagnostic and trouble-shooting skills

Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources

Operation and control skills of equipment or systems

Equipment selection skills to determine the kind of tools and equipment needed to do a job

Ability to communicate clearly and effectively, both verbally and in writing

Ability to operate a crane and forklift, and obtain required certifications/licenses

Ability to meet deadlines and work under fast-paced, time constraining circumstances

Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

More than five years of electric power generator equipment experience required; 7 or more years preferred

High school diploma or equivalent preferred

MSHA certification preferred

Electrical Journeyman license preferred

Electrical experience with 270v or greater

3 phase electrical experience preferred

None

Travel will be required with overnight stay

Valid Driver's license required

Must maintain a DOT Medical Card

Must maintain a safe driving record

Must maintain a valid Texas driver license

Must be able to work Monday-Friday from 7 AM - 5 PM, and overtime as required.

Must be on-call two weeks out of the month.

Must own required tools to perform repairs

Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue

Frequently moves materials or equipment weighing up to 80 lb

Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina

Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment

Be able to maneuver safely and work underneath equipment

Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Requires wearing common protective or safety equipment

Regularly works outdoors around moving mechanical parts and noise level may be loud at times

May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity

Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment

Required to perform work in cramped spaces and/or high places