Service Customer Care Coordinator

$21 - $23 per hour

Airstream Inland Empire

Temecula, CA

Job Description

Service Customer Care Coordinator

Airstream Inland Empire • Service Department • Part-Time • Monday–Friday

"Service Beyond The Ordinary"

About the Role

We are introducing a new part-time position within our Service Department focused on providing an excellent customer experience while supporting daily administrative needs. This role will be a key point of contact for customers arriving for service and will help us deliver on our commitment to "Service Beyond The Ordinary" by making every customer interaction welcoming, professional, and seamless.

What You'll Do

Greet and check in customers arriving for service
Assist with customer drop-off and pick-up
Schedule and confirm service appointments
Answer phones and assist with general customer questions
Process customer payments and cashiering
Complete customer check-in and check-out paperwork
Scan, file, upload, and organize service documents
Assist Service Advisors with administrative tasks
Help maintain an organized and welcoming customer area
Provide general administrative and customer service support as needed

Schedule & Compensation

Part-time, Monday through Friday. Pay range: $21–$23 per hour, with the higher end of the range based on proven, relevant work experience.

What We're Looking For

Friendly, professional, and customer-focused
Organized, dependable, and detail-oriented
Strong communication and multitasking skills
Comfortable using computers and learning new systems
Able to handle customer payments and basic financial transactions accurately
Previous customer service, receptionist, cashier, administrative, automotive, or RV experience is a plus
Willing to jump in and support the team wherever needed

The Ideal Candidate

You enjoy working with people, take pride in being organized, and understand the importance of creating a positive customer experience. RV experience is not required—we can teach you our systems and processes. What matters most is your attitude, customer service skills, attention to detail, and desire to help us deliver "Service Beyond The Ordinary" to every customer.

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Vacancy posted 1 day ago

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