Senior Product Manager I, E-Commerce

Role Description

We are seeking a Senior Product Manager to join our E-commerce experience team. In this high-impact role, you will be part of a team responsible for the strategy and execution of our digital storefront, focusing on optimizing the path to purchase and driving long-term customer lifetime value. You will help coordinate execution across multiple squads to deliver a cohesive, world-class shopping experience.

What You’ll Do

• Strategy & Vision: Communicate product strategy and roadmap updates effectively to cross-functional stakeholders and leadership.
• Cross-Functional Leadership: Coordinate execution across multiple teams, squads, or pods to ensure seamless product launches and updates.
• Advanced Experimentation: Coordinate with E-Commerce leadership to drive product innovation within the E-commerce segment, leveraging a culture of A/B testing and data-driven insights to relentlessly optimize the user funnel.
• Roadmap & Prioritization: Champion the customer voice across the product organization, prioritizing the roadmap based on deep user pain points, market dynamics, and complex opportunity sizing.
• Technical Excellence: Demonstrate strong technical fluency by anticipating architectural tradeoffs and technical risks during the planning phase of new E-commerce features.
• Metrics & Impact: Define and analyze complex metrics that inform the success of the product area, driving sustained impact on both customer satisfaction and business OKRs.

Qualifications

• Professional Background: 5-7+ years in Product Management, with a proven track record of delivering results in a fast-paced, high-traffic environment.
• Level Specificity: Demonstrated experience at an "Advanced" level (P4), specifically leading complex project execution independently.
• Domain Expertise:
  • Subscription models of consumer-facing products (freemium to paid conversion, renewals, winbacks, retention)
  • Pricing & packaging strategies
  • Paywall optimization

Skills & Competencies

• Communication: Ability to tailor communication for technical and non-technical audiences and influence through storytelling and data.
• Product Sense: Advanced ability to lead product decisions rooted in intuitive, customer-first thinking and deep user understanding.
• Execution & Ownership:
  • Ability to manage multiple concurrent experiments and initiatives
  • Proven experience operating in a high-velocity environment with a weekly or biweekly shipping cadence.
  • Ability to consistently maintain a prioritized backlog aligned to KPI impact
• Analytical Skills:
  • Advanced proficiency in product analytics tools (e.g., Amplitude, Mixpanel, GA, FullStory)
  • Ability to independently build funnels, cohorts, and retention curves
  • Diagnose drop-offs and quantify opportunity size
  • Experience in defining and maintaining event tracking schemas
• User Research:
  • Qualitative research skills (user interviews, usability testing, session replays) to inform roadmap decisions
  • Ability to connect qualitative insights with quantitative signals (e.g., explaining why a funnel drops)
  • Experience identifying and leveraging behavioral levers (e.g., urgency, loss aversion, habit formation)
• Technical Fluency:
  • Deep understanding of front-end systems and experimentation constraints (e.g., feature flags, event tracking, architectural tradeoffs)
  • Ability to collaborate effectively with engineering on implementation feasibility and instrumentation

What’s Good to Have

• Experience working in the career or job search industry
• Proven track record of results working with high-traffic sites and advanced A/B testing
• Fluency with AI tools for research, prototyping, and data synthesis
• Expertise in payment success rate optimization and fraud prevention
• Understanding of subscription and payment regulations and compliance

Additional Pay Ranges

• All other locations: $150,000-$175,000
• SF/NY/Seattle: $165,000-$195,000
• Austin/Chicago: $155,000-$185,000