Qualitative Project Manager

Role Description

This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland.

• Manage qualitative projects through entire project life cycle including all aspects of managing clients, partners, and healthcare professional sample.
• Complete project management of quantitative projects may be expected as well.
• Facilitate screening, scheduling, and confirming of respondents for TDIs, focus groups, in-person IDIs, online qual interviews, etc.
• Ensure all respondents are prepared according to client requirements.
• Act quickly to replace no-shows, follow up with late respondents, send last minute materials, etc. when alerted by client/moderator.
• Setup and testing of survey/screener, monitoring of statistics, managing respondent honoraria and closing/auditing/invoicing of projects in technology based system.
• Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
• Provide regular updates and progress reports on recruitment status to meet client needs.
• Proactively identify potential fielding concerns and identify issues when in field.
• Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
• Manage and leverage relationships with vendors, domestic and international, to facilitate accurate and timely deliverables, communications, and issue resolution.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Provide guidance and mentoring to members of the Market Research Project Management team as needed.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Must have 2-3 years’ experience in market research project management, preferably in healthcare.
• Preferably experience working with qualitative methodology.
• Self-motivated individual with exceptional time management, organizational skills, and attention to detail.
• Well-developed analytical and problem-solving skills; ability to quickly solve problems and proactively identify and resolve potential issues.
• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
• Ability to manage multiple qualitative projects accurately and on-time in a fast-paced environment.
• Very strong Microsoft Office skills including Excel, Outlook, and Word.
• Exceptional written and verbal communication skills.

Requirements

• Experience in quantitative project management is preferred or may need to be developed.

Benefits

• Working hours: US time zone.
• Please submit your CV in English.