Server

Job Description

Job Description

Server

FLSA Classification Pay Grade Updated

Non-Exempt 6 March 16, 2026

Workers Comp Code EEO Job Category Management Job

8826 - All Other 9 – Service Workers No

Business Unit Department Location

Culinary Services 70 Server - IL Independent Living

Reports To Job Class

Culinary Manager ML – Manual Labor

Supervises

N/A

About Us

At RiverMead, community and inclusivity are at the heart of what we do. Residents are empowered to lead a vibrant lifestyle of their choosing with access to dynamic wellness opportunities. We are committed to providing exceptional non-profit LifeCare services by cultivating a thriving workplace experience, in a financially responsible manner.

About the Role

In the Server role you will…

In this role, you will support and enhance the dining experience for residents and guests across all dining venues, including apartments, cottages, villas, and the Health Center. You will coordinate and deliver high-quality service that encourages resident interaction, well-being, and a home-like atmosphere. Responsibilities include assisting with all aspects of dietary services such as meal service, diet orders, menu delivery, and sanitation. By ensuring courteous, attentive, and professional service, you will play an active part in residents’ daily lives and contribute to a warm, welcoming, and engaging environment.

Responsibilities of the Role Include

1. Warmly greet residents and guests in all dining venues, promptly pour water, and take beverage and meal orders. Serve meals accurately, ensuring proper service style, timing, and professionalism.
2. Maintain food quality, temperature, and presentation standards; record and monitor temperatures as required.
3. Demonstrate thorough knowledge of menu items, ingredients, and allergens, answer questions confidently and accurately.
4. Learn and anticipate residents’ preferences, offering menu suggestions tailored to individual dietary needs.
5. Clear and reset tables efficiently, ensuring proper flatware and service setup for each course.
6. Maintain cleanliness, organization, and safety across all dining rooms, workstations, and equipment. Assist with setup and breakdown for functions, private dining, and special events.
7. Support training and orientation of new dining staff members.
8. As directed, work with team members from other departments to ensure an excellent dining experience for residents.
9. Follow established timelines to complete tasks efficiently, including preparing and accurately delivering meals.
10. Address any service or food concerns promptly, courteously, and in alignment with hospitality standards.
11. Perform other duties as required to help drive our Vision, fulfill our Mission, and abide by our Organization’s Values.

What You Will Bring to the Role

1. Education
   1. Required
      1. See qualifications noted
2. Experience
   1. Required
      1. Minimum two years of high school
3. Skillsets
   1. Software/Technology
      1. All RiverMead employees must possess, at a minimum, basic computer skills, including proficiency with email, internet navigation, and common office software as well as the ability to effectively learn and use software related to their position.
   2. Communication
      1. Demonstrated knowledge of how to communicate effectively with all individuals, especially those of the geriatric population
   3. Other
      1. Ability to take oral and written instruction well and to write legibly.
      2. Ability to work in a team environment
4. Licensure & Certifications
   1. Required
5. Minimum Age Requirement
   1. This position is open to applicants who are 16 years of age or older, consistent with applicable federal and New Hampshire employment and child labor laws.

Page Break

Physical Demands

Never

Occasionally

Frequently

Continually

Sit

X

Stand

X

Walk

X

Bend/Stoop

X

Squat

X

Crawl

X

Climb

X

Reach Above Shoulder Level

X

Kneel

X

Balance

X

Maximum 10 Lbs.

X

Maximum 20 Lbs.

X

Maximum 50 Lbs.

X

Maximum Over 50 Lbs.

X

See

X

Hear

X

Speak

X

Use One Hand

X

Use Both Hands

X

Environmental Conditions

Never

Occasionally

Frequently

Continually

Inside

X

Outside

X

32 degrees F and less

X

100 degrees F and more

X

Wet & Humid Conditions

X

Noise, Vibration

X

Fumes, Dust

X

Hazards, Exposure

Never

Occasionally

Frequently

Continually

Infectious Wastes

X

Toxic Chemicals

X

Needles/Body Fluids

X

Radiation

X

Chemotherapeutics

X

Occasionally = 1% to 33% of the time

Frequently = 34% to 66% of the time

Continually = 67% to 100% of the time