IHRIE SUPPLY COMPANY - Outside HVAC Sales - Raleigh, North Carolina

IHRIE SUPPLY COMPANY - Outside HVAC Sales - Raleigh, North Carolina

The Outside Sales Team Member will grow sales and increase company profits by cultivating current customers and recruiting new customers. The team member will increase profitability by promoting products, arranging technical support and training to new and repeat customers within an assigned territory.

Job Duties:

• Handle all duties honestly, follow high ethical standards and present a professional image at all times.
• Participate with management in updating territory plan and set sales goals and budgets.
• Determine sales potential for new and existing customers through inquiry, observation or periodical research.
• Prepare and conduct sales presentations of products to new and existing customers.
• Determine customer requirements and expectations in order to recommend specific products.
• Identify trends in customer satisfaction or dissatisfaction.
• Increase business and account base by finding and qualifying new business accounts using sales techniques to cross-sell and up-sell.
• Maintain and improve customer relationships and satisfaction.
• Learn and apply new product knowledge to enhance sales and personal professionalism.
• Assist clients with special requests and problems. (Supply information, resolve complaints, etc.)
• Visit job sites as needed to assess or provide client services.
• Gather competitive information and other market information regularly while interacting cooperatively with other members of distribution team.
• Negotiate and establish pricing according to company's requirements for customer and transaction profitability.
• Prepare and present quotations.
• Communicate to the purchasing team member unexpected increases or decreases in demand for products.
• Assist in scheduled physical inventory counts.
• Monitor customer's current credit status and assist in collections as needed.
• Remain current with changes in local codes and consumer preferences.
• Follow company policies and procedures.
• Remain current on product and industry knowledge by attending sales meetings, vendor training, trade shows, or reading trade journals.
• Attend company meetings and product knowledge meetings as required by management.
• Maintain technical and computer capability to effectively use contact management, distribution and office software.
• Present professional image at all times to customers and vendors.
• Participate in trade association functions.
• Participate and be active in local industry organizations.
• Generate, maintain and review customer price exceptions on a regular basis.
• Perform other duties as assigned.