Administrative Asst

Job Summary Responsible for performing administrative support duties within the assigned area. Responsibilities are specific to the organizational unit (i.e. region, district, department, plant, etc.) Job Description *This position is an on-site position working Monday through Friday at the Roanoke TCC Facility in Salem, VA. Note: This position is posted at multiple grade levels and offers a range of opportunities for advancement. The minimum qualifications outlined below apply to the Administrative Assistant level, with increased educational, skill, experience and certification requirements for higher level Administrative Assistant Senior. What You’ll Do: Essential Job Functions & Tasks Major responsibilities: Perform basic, routine administrative duties, following well defined, standard procedures Assist with document processing Assist in compiling special reports and requesting information from other areas Assist in filing and retrieval of information in both hard copy and electronic formats Answer telephone and take messages Communicate via electronic mail as necessary Receive and distribute incoming and outgoing mail Use computer keyboard to enter data, perform calculations and/or retrieve information Operate a wide variety of electronic and mechanical office equipment Order office supplies Facilitate ordering of food when needed such as training, safety meetings, etc. General building organization Mail retrieval duties Create/Update email distribution lists Ensure kitchens are stocked with supplies Approve timesheets for employees Assist hiring manager with onboarding new employees Arrange team building activities Coordinate deliveries to the building Coordinate and manage conference room use internal/external Communication and interpersonal skills: Listens to and understands written and verbal instruction Communicate effectively with co-workers and other employees and/or customers outside work area Answers phone calls clearly and with a friendly, helpful tone Records messages accurately with appropriate information Works effectively and productively with others Actively helps others with assignments as necessary to maintain department productivity. Customer focus: Answers customer questions, but knows when appropriate to refer questions or issues to others Actively learns the function of the department and responsibility for each employee to assist customers more effectively Exhibits concern and sensitivity to others. Problem solving and initiative: Applies basic education and training in job responsibilities and assignments Ask questions when unsure of how to handle an assignment Demonstrates ability and initiative to handle assignments beyond the basic, routine level. What We’re Looking For: Education High school diploma or GED Work Experience Six-nine months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable. Must possess the ability to organize data and processes and communicate effectively, both orally and in writing. Displays good analytical and problem-solving skills Demonstrated proficiency with computers and the use of office-oriented software products Administrative Assistant Senior What You’ll Do: Essential Job Functions & Tasks Major responsibilities: Under moderate to limited supervision, compose, prepare, review and/or process documents which require some independent analysis Exercising moderate judgment and good working knowledge of company and/or department work procedures Obtain, assemble and organize data for use by supervisor or others Establish and maintain filing and record keeping systems Answer customer or public inquiries and follow up on routine inquiries as required Maintain confidentiality of company matters and data as required Order office supplies Facilitate ordering of food when needed such as training, safety meetings, etc. General building organization Mail retrieval duties Create/Update email distribution lists Ensure kitchens are stocked with supplies Approve timesheets for employees Assist hiring manager with onboarding new employees Arrange team building activities Coordinate deliveries to the building Coordinate and manage conference room use internal/external Communication and interpersonal skills: Effectively and clearly communicates instructions, ideas, and department procedures and policies to customers, employees and managers in person, by telephone or by written or electronic means Works effectively as a team member within department and, due to knowledge and expertise, participates on inter-department teams as requested. Customer focus: Anticipates needs of customers, management, and department Provides recommendations for procedure revisions and efficiencies that improve customer service. #J-18808-Ljbffr AEP