Patient Experience Coordinator (Fast-Paced Wellness Office)
Mid Atlantic Clinic of Chiropractic LLC
Job Description
Job Description
Patient Experience Coordinator
Mid Atlantic Chiropractic Center
Be the reason someone has a great day.
At Mid Atlantic Chiropractic Center, our patients aren’t just appointments — they’re people trusting us with their health, their time, and their experience.
We’re looking for a Patient Experience Coordinator who understands that the way someone is greeted, guided, and cared for matters just as much as the care they receive.
If you naturally take ownership, enjoy helping others, and want to be part of a team that’s growing and making an impact — keep reading.
About Us
We are a multi-location chiropractic practice serving the Frederick community and surrounding areas. Our offices are fast-paced, team-oriented, and focused on delivering a high level of care and service every single day.
We believe in:
- Growing our people, not just our business
- Creating a positive, supportive work environment
- Holding a high standard for how we show up for patients
This Role Is For Someone Who…
- Notices the small details others miss
- Takes initiative instead of waiting to be told what to do
- Enjoys staying busy and productive throughout the day
- Communicates clearly and confidently with patients and teammates
- Can balance multiple responsibilities without getting overwhelmed
- Brings a calm, professional presence to a fast-moving environment
You don’t just “work the front desk” — you help shape the entire patient experience.
What You’ll Be Doing
- Welcoming patients and setting the tone for their visit
- Managing schedules, care plans, and daily office flow
- Answering phones and helping patients with questions and scheduling
- Keeping the office running efficiently and on time
- Supporting doctors and the clinical team as needed
- Assisting with patient care during exams and therapies when appropriate
What You’ll Need
- Experience in a medical or healthcare office
- Familiarity with EMR/EHR systems
- Strong customer service and communication skills
- Ability to stay organized and detail-focused in a fast-paced setting
- Basic understanding of medical terminology (preferred)
- Bonus: experience with social media or marketing
⚠️ A Quick Reality Check
This is not a sit-back role.
You’ll be on your feet, moving, thinking, and helping throughout the day. If you enjoy staying engaged and being part of a team that works together — you’ll thrive here.
⏱ Schedule
- Some evening availability required
- Occasional weekends
Why Join Us
We’re not just hiring for a position — we’re building a team.
If you want to grow, contribute, and be part of something that genuinely helps people live better lives, we’d love to meet you.
Mid Atlantic Chiropractic Center
.
Vacancy posted 19 days ago
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