Customer Service Representative
Airtron, Inc.
- # Customer Service RepresentativeApplylocations: Frederick, MDtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-101338**Job Description:**Job Summary:The Customer Service Representative will support the operational business needs by communicating with and addressing all customer needs and inquiries as well as partnering with field employees and management and completing all applicable administrative duties.Essential Duties/Responsibilities\*:• Answers phones, schedules customers and assists customers with any/all inquiries. • Provides customer services relating to sales, sales promotions, installations and communications. • Takes incoming and makes outbound calls, processes credit cards, offers service plans, schedules appointments, processes refunds. • Manages all data entry including but not limited to utilization of emails, text messages and other communicative tools to help efficiently route manpower and other resources throughout the days. • Makes outbound customer phone calls in limited situations typically when following up on permits and inspections as well as rescheduling services for customers. • Ensures that good customer relations are maintained, and that customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. • Follows location initiatives and proactively informs and educates customers. • Makes recommendations and in some cases develops improvement plans in response to customer surveys. • Follows all company policies and procedures, including but not limited to safety. • Other duties as assigned.\* Duties may vary by location.Minimum Requirements:• High School Diploma or GED. • 2-4 years of experience working in an office setting with a minimum of 20% of daily duties assisting customers over the phone. • General computer competency is required, including a minimum of 1-year experience Microsoft Excel, Word, and Outlook. • Must be able to communicate in English effectively, both verbally and in writing. • Valid driver's license required. • Ability to work overtime with little notice; weekends hours may occasionally be required.Preferred Qualifications: • Completed college course work.Additional Knowledge, Skills and Abilities:• Customer service mindset. • Ability to work independently and as part of a team. • Excellent written and verbal communication skills. • Able to work in a fast-paced environment. • Strong organizational skills, attention to detail and the ability to multi-task. • Willingness to learn and be a part of a team. • Positive attitude and a team player. • Related work experience may be substituted for education • Ability to build positive relationships with customers, both internal and external. • Willingness and ability to work collaboratively with all levels of the organization. • Safety mindset and acceptance of a safety culture.Working Conditions:• Open office environment. • Fast-paced environment.Physical Requirements:• Must be able to lift/move up to 20 pounds frequently. • Frequently performs tasks requiring bending at the waist, kneeling or crouching. • Must be able to adhere to long periods of standing, walking or sitting. • Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely. • With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception. • Ability to express or exchange ideas by means of the spoken word to impart oral information to others. • Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad. • Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools.
- J-18808-Ljbffr Airtron, Inc.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Frederick, MD vacancy
$16.5 - $17 per hour
.../ hour Job Posting: 09/28/2026 Job Posting End: 10/03/2026 Job ID: R0297191 At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you’ll be on the front line of ensuring customer satisfaction by striving to answer...SuggestedPart timeLocal areaShift workAfternoon shiftWegmans
Frederick, MD4 days ago- ...our paid training program and turn it into unstoppable success. Make an impact: Create positive experiences for every potential customer while crushing your goals. What We're Looking For: A winning attitude: Positive, coachable, and ready to hustle. Fearless...SuggestedWeekly payFull timeWork at officeFlexible hours
- The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs. This 100% virtual position requires you to reside within 60-minute driving distance...SuggestedRemote jobWork at officeShift work
- Customer Service Representative Job - Frederick, MD 135273 Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and...SuggestedWork at office
$24 per hour
...productivity and quality. Ability to learn and accurately navigate Customer Care applications to respond to customer inquiries and generate... ...and written Ability to remain calm Strong customer service skills Strong organizational skills and ability to...SuggestedHourly payFull timePart timeWork at officeImmediate startRemote workSparks Group
Frederick, MD2 days ago- ...production, media, data, response management, and analytic services. Our omnichannel solutions are powered by an ongoing... ...constituent relationships and creates transformational growth. Customer Service Representative Job Summary You will be responsible for engaging with...Work at office
- At Wegmans, our Service Desk employees are ambassadors of incredible customer service. In this area, you'll be on the front line of ensuring customer satisfaction by striving to answer questions, solve problems and assist in a variety of ways. With an outgoing personality...
- Tristate Home Services || Frederick, MD TriState Home Services — Frederick, MD At TriState... ...on what they do best—taking care of customers and delivering quality work. You’ll... ...a friendly, organized Customer Service Representative who can handle a busy phone, solve problems...
$50k - $60k
Job Posting Location: 4612 Navistar Dr., Frederick, MD, 21703, United States Base Pay: $50,000.00 - $60,000.00 / Year Job Category: Direct Mail, SOP, CRM Industry: Digital Direct Marketing, Direct Mail, Printing Employee Type: Full-Time Regular Required...Full time$31.2k - $46.01k
...served the financial needs of our personal and business customers throughout Maryland, West Virginia, Virginia and Pennsylvania... ...to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual...Hourly payFull timeWork at officeLocal areaImmediate startNight shift$19 - $21 per hour
...DescriptionThe purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers. Essential...Work experience placementLocal areaGuitar Center
Frederick, MD1 day ago$18 - $20 per hour
...states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more... ...at Rotech.com. Overview and Responsibilities Customer Service Representative - Home Healthcare Intake & Insurance Verification Job...Hourly payContract workWork experience placementWork at officeLocal areaWork from homeRotech Healthcare
Frederick, MD4 days ago- ...Affinity Group is one of the fastest-growing food sales and marketing agencies, with a national presence across North America. We represent many of the most recognizable food brands, leveraging decades of expertise and a consultative system tailored for a localized approach...Full timeMonday to Friday
Affinity Group, Sales & Marketing Agency
Frederick, MD21 hours ago $60k - $65k
Commercial CSR - Agri-business Job Summary Seeking a dedicated and experienced Commercial Customer Service Representative (CSR) with a focus on Agri-business to join a growing team. This role is pivotal in providing exceptional service and support to clients while collaborating...Work at officeFlexible hours- ...rewarding, then Connie Snook - State Farm Agent may be the right fit for you! About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance,...For contractors
Connie Snook - State Farm Agent
Frederick, MD3 days ago - ...Account Manager/Outside Sales Representative Boise Cascade Company has been in the business of manufacturing wood... ...marketing and outside sales of a broad mix of products and services dealer accounts through personal customer contact. Travels through assigned territory, quotes...For contractorsWork experience placementFlexible hours
$40k - $66k
...ROLE DESCRIPTION: As an Account Representative - State Farm Agent Team Member for Wayne... ...vital to our daily business operations and customers' success. You grow our agency through meaningful... ...marketing relevant products and services. SEEKING TO HIRE FULL-TIME, IN...Full timeFor contractorsWork experience placementWork at officeState Farm
Frederick, MD4 days ago- ...We're Hiring! This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful...For contractorsWork at office
Danielle Leonard - State Farm Agent
Frederick, MD2 days ago $45k - $65k
...We're Hiring! As Account Representative - State Farm Agent Team Member for Connie Snook -... ...vital to our daily business operations and customers' success. You grow our agency through... ...marketing relevant products and services. Grow your career as you better your community...For contractorsConnie Snook - State Farm Agent
Frederick, MD3 days ago$31.2k - $56.4k
...Account Specialist Elevate your career as a full-time Account Specialist, where you can take your sales and customer service skills to the next level. You'll be on the front lines of growing and supporting our branch key accounts, through building relationships and...Full timeWork at officeLocal area- ...Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products...Weekly payFull timeLocal areaRemote workWork from home
Zuzick & Associates
Frederick, MD1 day ago - ...to work part-time around classes in a role that can improve presentation skills, time management skills, and networking. Sales representatives present Cutco cutlery through preset virtual or in-person appointments. Previous sales experience or knowledge is not required...Weekly payExtra incomeTemporary workPart timeWork from homeFlexible hours
Vector Marketing
Frederick, MD1 day ago $60k - $80k
...relationships, trust, and a commitment to doing what's right for our customers. We strive to create a welcoming environment where team members... ...-building abilities. Experience in sales or customer service preferred. Goal-oriented and motivated by achieving measurable...For contractorsWork at officeLocal areaFlexible hoursState Farm
Frederick, MD4 days ago$20 - $22 per hour
...available American Residential Services (ARS) is the nation’s largest provider... ...homes. We’re hiring In-Store Sales Representatives to work inside major home improvement... ...locations. This is a sales role focused on customer engagement, lead generation, and...Hourly payWeekly payFull timePart timeWork at officeLocal areaWork from homeFlexible hoursShift workWeekend workARS-Rescue Rooter
Frederick, MD21 hours ago$45k - $65k
...vital to our daily business operations and customers' success. You grow our agency through... ...marketing relevant products and services. Grow your career as you better your community... ...sales (outside sales or inside sales representative, retail sales associate, or telemarketing...For contractorsConnie Snook - State Farm Agent
Frederick, MD21 hours ago- ...self-motivated, works hard, and wants to make a meaningful difference in the lives of others. Role Description: As a Customer Service Representative with Kathy Schultze - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the...Work at officeFlexible hours
- ...Customer Service Representative Hot Job Store 31 - Woodsboro, MD 21798 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales Description Job Summary: The Customer Service Representative...Full timePart timeCasual workAll shiftsFlexible hoursShift workWeekend work
High's
Woodsboro, MD3 days ago $15.5 - $19.25 per hour
...Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right...Hourly payLocal areaFlexible hoursShift workStore 8669 - Vienna
Frederick, MD1 day ago- Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals...Temporary workWork at office
Ourisman Honda of Frederick
Frederick, MD1 day ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Frederick, MD3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- hospital customer service representative Frederick, MD
- customer service representative data entry Frederick, MD
- client service specialist Frederick, MD
- customer success specialist Frederick, MD
- card services representative Frederick, MD
- service agent Frederick, MD
- e-commerce customer service representative Frederick, MD
- customer advisor Frederick, MD
- employee relations assistant Frederick, MD
- customer associate Frederick, MD