Customer Service/Account Coordinator

22 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $55,000.00/yr - $68,000.00/yr Direct message the job poster from Ultimate Staffing Business Solutions Manager, Team Lead at Ultimate Staffing Job: Customer Service/Account Coordinator Location: Frederick MD (in office) Direct Hire placement for a Distribution Company Hours: Monday-Friday 8:00am-5:00pm Salary : $55-68K depending on experience Responsibilities Build and sustain in‑depth knowledge of product offerings, pricing structures, and delivery timelines Prepare and deliver accurate, prompt quotes for industrial hardware and fasteners-including sourcing, pricing analysis, and lead‑time estimates Accurately process and track customer purchase orders Serve as the primary liaison for your assigned accounts, responding swiftly and accurately to inquiries and requests Own all account‑specific matters (pricing, delivery schedules, quality concerns) and escalate as needed Provide outstanding service and maintain regular communication with key clients Core Competencies Strong interpersonal skills, with a talent for problem‑solving and team collaboration Clear, professional verbal and written communication Ability to thrive in a fast‑paced environment, juggling multiple priorities Friendly, upbeat demeanor with a customer‑centric focus Highly organized and dependable-able to meet deadlines and goals consistently Qualifications Some sales or account management experience Comfortable handling a high volume of inbound customer requests Excellent time‑management and organizational abilities High school diploma or GED required Experience with Epicor Prophet 21 or a comparable distribution ERP preferred Must pass a background check This is an on‑site role at our primary office location All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions. Seniority level Entry level Employment type Full-time Job function Business Development Industries Manufacturing Referrals increase your chances of interviewing at Ultimate Staffing by 2x Get notified about new Account Coordinator jobs in Frederick, MD . #J-18808-Ljbffr Ultimate Staffing