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Customer Experience Lead - Front End & Omnichannel

$16 - $22.2 per hour

Michaels Stores

Michaels Stores in Everett, MA seeks a Store Manager to deliver a customer-centric shopping experience while overseeing front-end operations. This role includes managing policies, training the customer experience team, and ensuring compliance with company standards. Applicants should have prior retail management experience and a strong focus on customer service. This position offers a pay range of $16.00 - $22.20, with eligibility for overtime, and potential benefits including 401(k) options, medical coverage, and employee discounts. #J-18808-Ljbffr Michaels Stores

Vacancy posted 2 days ago
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