Customer Experience Lead - Front End & Omnichannel
$16 - $22.2 per hourMichaels Stores
Michaels Stores in Everett, MA seeks a Store Manager to deliver a customer-centric shopping experience while overseeing front-end operations. This role includes managing policies, training the customer experience team, and ensuring compliance with company standards. Applicants should have prior retail management experience and a strong focus on customer service. This position offers a pay range of $16.00 - $22.20, with eligibility for overtime, and potential benefits including 401(k) options, medical coverage, and employee discounts. #J-18808-Ljbffr Michaels Stores
$16 - $16.5 per hour
...Co is seeking a leader for their Marshalls store in Saugus, MA. This role involves overseeing customer service, training Associates, and ensuring an exceptional store experience. The ideal candidate will have at least 1 year of retail experience and strong leadership...Front endHourly pay$17.25 - $17.75 per hour
...Fortune 100 company and the world's leading off-price retailer.... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous... ...and mentoring Associates on front end principles Trains and coaches...Front endHourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...leader to oversee a team of Associates, ensuring outstanding customer service. You will engage with customers, train team members, and... ...skills, can work flexible schedules, and has prior leadership experience in retail. Benefits include medical, dental, and 401(k)...Front endFlexible hours
- ...Way, Salem, MA 01970, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates on personalizing the customer experience...Front endImmediate start
$16 per hour
...environment, join Our Burlington team as a Customer Service Lead ! Overview: As the... ...to create a positive shopping experience, proactively solving problems professionally... .... Maintain a neat and orderly front end area, troubleshooting issues with...Front endHourly payPart timeFlexible hoursNight shiftEarly shift$16 - $16.5 per hour
...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt,... ...and promotion of loyalty programs. Leads by example by engaging and interacting... ...mentoring Associates on front end principles Trains and coaches...Front endHourly payTemporary workPart timeLocal areaFlexible hoursNight shift$20 - $24 per hour
...creating exceptional client experience? Are you energized by... ...client experience and front desk team performance. In this role, you will lead, support, and develop... ...supportive approach Audit end‑of‑day processes and... ...preferred) 3+ years of customer service experience 1‑2+...Hourly payFull timeLocal areaRelocation packageMonday to FridayDay shift$150k - $200k
Associate Director / Director, Customer Experience Lead, Marketing Analytics Job Category: Commercial - Ionis Requisition Number: IONIS00389... ...Analytics to drive data-driven decision-making across digital and omnichannel HCP and patient engagement initiatives and define and own...Full timeRemote work- ...Store Manager Everett, Ma Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer...Front endFull timePart timeLocal areaNight shiftEarly shift
- The Michael's Companies in Everett, MA is seeking a part-time Customer Service Supervisor/Manager to enhance the customer shopping experience. You will lead the front-end operations, manage store policies, and ensure team adherence to company standards. This role involves...Front endPart time
$64.8k - $97.2k
...Shop, we've been serving our customers and neighborhoods for more than... ...departments including Front End, Online Pick-up and Cash Office... ...standards of sanitation and safety; lead recruitment, hiring and... ...excellence; ensure customers experience well-stocked store with freshest...Front endWork experience placementWork at officeLocal areaFlexible hours$64.8k - $97.2k
...Shop, we've been serving our customers and neighborhoods for more... ...Service departments, including Front End, Online Pick-up and Cash... ...regulations. Accountable for leading the recruitment, hiring, and... ...service. Ensure customers experience a well-stocked store with the...Front endWork experience placementWork at officeLocal areaFlexible hours$154.4k - $242.55k
Job Description OBJECTIVES/PURPOSE The Omnichannel HCP Lead, Solid Tumor will lead the... ...Omnichannel plan for the Solid Tumor customers (HCP and Patient). They will design and... ...implement seamless brand‑specific customer experiences and omnichannel plans in an agile manner...Minimum wageContract workTemporary workLocal areaNight shift$154.4k - $242.55k
...Job Description OBJECTIVES/PURPOSE The Omnichannel HCP Lead, Solid Tumor will lead the... ...Omnichannel plan for the Solid Tumor customers (HCP and Patient). They will design and... ...implement seamless brand‑specific customer experiences and omnichannel plans in an agile manner...Contract workTemporary workLocal areaRemote workNight shift- ...located in Somerville, MA, is seeking a Customer Service Manager to oversee daily operations... ...service. The ideal candidate will lead the team, manage departmental budgets, and... ...Bachelor's degree and 1-3 years of supervisory experience are preferred. The position offers...Front end
$16 per hour
...Retail Store Closing Lead If you want an exciting job with one of the largest... ..., ensuring a consistently positive customer and associate experience. The Retail Store Closing Lead will... ...establish priorities Monitor the front-end experience and ensure a great first...Front endHourly payPart timeFlexible hoursShift workNight shift- ...done make you the right person for our Customer Service Associate II position. Join our... ...today and let’s create an inviting shopping experience for our customers. Your Role at Dollar... ...the cash register and able to switch to front‑end duties as needed. Your day‑to‑day job duties...Front endContract workLocal area
- ...is looking for a dedicated professional to support store management by enhancing customer service and overseeing store operations. Responsibilities include improving customer experiences, managing inventory, and assisting in the development and training of associates....
- Overview: The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection, and... ...discovery approach to identify friction points across the end-to-end fraud journey Build on existing research by continuously...Work experience placementWork at office
- W.W.Williams Company in Wakefield, MA is searching for a Customer Experience Supervisor. This role is vital for managing a productive service department, ensuring customer satisfaction, and controlling service activities. The ideal candidate has over 3 years in a heavy-...
- ...manufacturers program and validate their robotic production lines. Customer engineers are adopting a workflow their industry has no muscle... .... This role owns the self‑service layer of the customer experience: the documentation, curriculum, in‑product guidance, and content...
- Everybodyfights SPRT in Boston, Massachusetts is seeking a Front Desk Attendant to be the FACE of the gym and the OWNER of the customer service experience. The role involves engaging with members, resolving service issues, and upholding cleanliness across the facility....
$19.5 per hour
...Go & Have Fun in an amazing experience, filled with unlimited possibilities... ...crew members are Wowing the Customer through personal contact with... .... Responsible for leading their assigned store to achieve... .... Responsible for leading front end operations, ensuring front end...Front endHourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$139k - $165k
We’re leading the way in redefining the workwear category... ...’ll Do: Servicing our Customers and responding to... ...the overall customer experience at BRUNT. Our Customer... ...Experience will own the end‑to‑end vision,... ...in high‑growth DTC or omnichannel environments Proven experience...Work at officeRemote workFlexible hours$100k
...to buildings and ownership of the member experience across 2-4 buildings, ensuring member... ...handling escalations, tracking KPIs, and leading building operations. Key Responsibilities... ...finance, consulting, or related field; customer service experience required. 2+ years of...Full time$100k
...not just a part of that movement—we’re leading it. United by a desire to build a global... ...day and will be the owner of the Member experience in each building in your portfolio, generally... ..., consulting, or related experience. Customer service experience required. 2+ years...Full timeWorldwideFlexible hours- ...Massachusetts. This role drives operational excellence while ensuring compliance with policies and procedures, aiming to enhance customer experiences. The ideal candidate will have at least 2 years of experience in customer service or sales and a high school diploma or GED,...
$26 - $30 per hour
...Customer Experience Lead The Customer Experience Lead serves as a key driver within the retail store to provide exceptional customer service, support supply (consigned product) generation, sales, & client services. As a Customer Experience Lead, you are goal-oriented...Hourly payFlexible hoursAfternoon shift- TJX Companies is seeking a Customer Service Leader in Peabody, MA to promote excellent customer experiences. This role involves overseeing a team of Associates, ensuring prompt and courteous service, and training staff on personalized customer service. Qualified candidates...Flexible hoursNight shift
$75k - $150k
...qualified Automotive Service Advisor for AUDI OF PEABODY in Massachusetts. We’re looking for someone with dealership experience to provide outstanding customer service and accurate repair estimates. The role involves communicating with customers, handling their inquiries,...
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