Customer Experience Lead & Front-End Coach
Dormont Manufacturing Co
Dormont Manufacturing Co in Quincy, MA is looking for a leader to oversee a team of Associates, ensuring outstanding customer service. You will engage with customers, train team members, and promote loyalty programs. The ideal candidate possesses strong communication and organizational skills, can work flexible schedules, and has prior leadership experience in retail. Benefits include medical, dental, and 401(k) matching. #J-18808-Ljbffr Dormont Manufacturing Co
$16 - $16.5 per hour
...for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous... ...of loyalty programs. Leads by example by engaging and interacting... ...Associates on front end principles Trains and coaches Associates on personalizing...Front endHourly payTemporary workPart timeLocal areaFlexible hoursNight shift$17.25 - $17.75 per hour
...00 company and the world's leading off-price retailer. Opportunity... ...for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt,... ...Associates on front end principles Trains and coaches Associates on personalizing...Front endHourly payTemporary workLocal areaHome officeFlexible hoursNight shift$19 - $23.75 per hour
...in Weymouth, Massachusetts, is hiring a Front End Lead to oversee operations and the frontline... ...candidates will possess leadership experience, basic math skills, and a background in customer service. The role involves coaching team members and ensuring superior member...Front endHourly payWeekly payFlexible hours- Overview: The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection, and... ...discovery approach to identify friction points across the end-to-end fraud journey Build on existing research by continuously...SuggestedWork experience placementWork at office
$21.25 - $28.75 per hour
Tiffany & Co in Boston is seeking a dedicated individual to deliver the Tiffany Experience to each customer. As part of the team, you will provide exceptional security and operations support, partner with leadership to mitigate theft, and enhance client experiences. Applicants...SuggestedHourly payNight shift$19.5 per hour
...Have Fun in an amazing experience, filled with unlimited... ...are Wowing the Customer through personal contact... ...experience. Responsible for leading their assigned store... ...for leading front end operations, ensuring front... ...manager to recruit, train, coach, develop and supervise...Front endHourly payLocal areaFlexible hoursNight shiftWeekend workAfternoon shift$17.5 - $30.2 per hour
A leading grocery retailer in Boston is seeking a Supervisor to oversee Customer Service & E-Commerce programs. You will ensure excellent customer service and coordinate... ...candidate should have a minimum of 12 months retail experience, strong interpersonal skills, and the ability...Hourly pay- ...manufacturers program and validate their robotic production lines. Customer engineers are adopting a workflow their industry has no muscle... .... This role owns the self-service layer of the customer experience: the documentation, curriculum, in-product guidance, and content...
- ...in Boston, MA seeks a Quality Assurance Specialist to monitor customer interactions and enhance overall service quality. This role involves... .... The ideal candidate will have over 8 years of relevant experience, strong analytical and communication skills, and the ability...
- ...Market in New Hampshire is seeking enthusiastic individuals for customer service roles such as courtesy clerks and cashiers. You will... ...welcoming environment, supporting customers with their shopping experience. The ideal candidate will take pride in their work, be eager...Front endFlexible hours
$26 - $30 per hour
...Customer Experience Lead The Customer Experience Lead serves as a key driver within the retail store to provide exceptional customer service... ...their goals, playing an active role on the sales floor and coaching associates. What You Get To Do Every Day: Educate customers...Hourly payFlexible hoursAfternoon shift$150k - $200k
Associate Director / Director, Customer Experience Lead, Marketing Analytics Job Category: Commercial - Ionis Requisition Number: IONIS003896 Full-Time Locations Showing 1 location MA 1 Beacon-USA ION 1 Beacon Street 9th Floor Boston, MA 02108, USA Headquartered in...Full timeRemote work- ...operations in the absence of the General Manager. Your leadership will be key in promoting profitability and enhancing the patient/customer experience. The ideal candidate will have 1-5 years of supervisory experience and a passion for customer service. We offer a competitive...
$16 per hour
...environment, join Our Burlington team as a Customer Service Lead ! Overview: As the... ...to create a positive shopping experience, proactively solving problems professionally... .... Maintain a neat and orderly front end area, troubleshooting issues with...Front endHourly payPart timeFlexible hoursNight shiftEarly shift- BJ's Wholesale Club, Inc. is hiring a Front End Lead in Revere, Massachusetts. This role oversees frontline operations and coaching of team members to ensure exceptional member... ...successful candidate will have prior leadership experience, preferably in membership or sales,...Front end
- ...Massachusetts Port Authority seeks a Customer Service Supervisor to oversee front-line operations at Boston Logan... ...Airport. Successful candidates will lead teams, ensure efficient passenger... ...3–5 years of customer service experience with a preference for prior airport...
$18 - $22 per hour
...As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the...Hourly payFlexible hoursAfternoon shift- ...including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. They... ...a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept. Additionally...Front endWork at officeImmediate startFlexible hoursNight shift
$18 - $21 per hour
...Customer Experience Engages customers by greeting them and offering... ...Executes and coaches team members on warehouse... ...Shelf Availability (OSA) end‑to‑end process including... ...for supporting front end and pharmacy ordering... ...experience as a shift lead, pharmacy technician,...Front endHourly payWork experience placementLocal areaFlexible hoursShift workAfternoon shift$16.5 per hour
...Retail Store Closing Lead If you want an exciting job... ...ensuring a consistently positive customer and associate experience. The Retail Store Closing... ...Priorities to provide coaching, recognition, and task... ...priorities Monitor the front-end experience and ensure a great...Front endHourly payPart timeFlexible hoursShift workNight shift$27 - $29 per hour
Primark in Boston is looking for a passionate Team Leader to motivate and coach a team of Sales Associates. This role emphasizes exceptional customer service and requires strong leadership skills to optimize sales and team performance. The ideal candidate will have excellent...- ...Center is looking for a motivated Retail Customer Service - Front End Supervisor in Cambridge, MA. The... ...front end operations, and coaching associates to achieve service standards... ...least a high school diploma, with prior experience in a retail or supervisory position....Front endFlexible hours
- Autodesk, Inc. is looking for a leader to transform customer experience into systemic product and service improvements. This role involves advocating for AECO customers, influencing product prioritization, and establishing feedback loops to drive measurable outcomes. Candidates...
- American Airlines is seeking a Customer Service Manager in Boston to lead a high-performing team and ensure exceptional customer experiences. This role focuses on developing team members while maintaining safety and operational excellence. The ideal candidate will have...
- Customer Success Coordinator, Procure to Pay Location: Boston, MA, United States Type: Full-Time/Regular Salary Grade: 46 The Customer... ...Shared Services team to deliver a seamless customer service experience for BU's customers and suppliers, overseeing all aspects of...Full timeFor contractors
- Preservica seeks a Customer Success Champion to enhance the customer experience and drive retention of high-profile clients. The role requires 5+ years of experience in Customer Success, focusing on improving user satisfaction while maximizing ROI. This is a hybrid position...Remote work
- Summary The Customer Experience Coordinator serves as the store ambassador, shaping a personalized customer journey and supporting efficient store operations. This role delivers exemplary service and clienteling to maximize sales while maintaining a professional store environment...Flexible hoursAfternoon shift
- ...Massachusetts is seeking Department Supervisors to lead and develop associates across various departments. The role involves ensuring customers receive excellent service and assisting... ...product knowledge and the ability to coach team members effectively. #J-18808-Ljbffr...
$16 - $22.2 per hour
...23Store - BOS-WEYMOUTH, MADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain... ...new Team Members* Train, observe, and coach the customer experience team (sales...Front endFull timePart timeLocal areaNight shiftEarly shift- ...store's selling, service, and operations to create an inspiring environment. Responsibilities include team management, driving customer experience, and analyzing business opportunities. The ideal candidate will have at least 1 year of store leadership experience, a...Flexible hours
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