Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Airport Customer Experience Leader

Massachusetts Port Authority

The Massachusetts Port Authority seeks a Customer Service Supervisor to oversee front-line operations at Boston Logan International Airport. Successful candidates will lead teams, ensure efficient passenger flow, and maintain a high standard of service. With a focus on safety and customer care, this role requires strong leadership and problem-solving skills. Applicants should have 3–5 years of customer service experience with a preference for prior airport experience. A supportive work environment with growth opportunities awaits you at Massport. #J-18808-Ljbffr

Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Airport Customer Experience Leader in Boston, MA vacancy
  • American Airlines is seeking a Customer Service Manager in Boston to lead a high-performing team and ensure exceptional customer experiences. This role focuses on developing team members...  ...The ideal candidate will have previous airport customer service experience and... 
    Suggested

    American Airlines

    Boston, MA
    2 days ago
  • Preservica seeks a Customer Success Champion to enhance the customer experience and drive retention of high-profile clients. The role requires 5+ years of experience in Customer Success, focusing on improving user satisfaction while maximizing ROI. This is a hybrid position... 
    Suggested
    Remote work

    Preservica

    Boston, MA
    3 days ago
  •  ...Massachusetts. This role drives operational excellence while ensuring compliance with policies and procedures, aiming to enhance customer experiences. The ideal candidate will have at least 2 years of experience in customer service or sales and a high school diploma or GED,... 
    Suggested

    TD Bank Group (TD)

    Cambridge, MA
    3 days ago
  •  ...Black and Woman owned dispensary. You will provide best-in-class customer service, oversee day-to-day operations, and train team members...  ...knowledge. The ideal candidate will have previous supervisory experience and a strong understanding of cannabis industry regulations. A... 
    Suggested

    Push Operations

    Boston, MA
    5 days ago
  • $18 - $22 per hour

     ...As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the... 
    Suggested
    Hourly pay
    Flexible hours
    Afternoon shift

    Suitsupply

    Boston, MA
    5 days ago
  •  ...Massport’s Boston Logan International Airport (BOS) serves as a vibrant gateway to New...  ...stewardship, convenience, and exceptional customer service, we take pride in fostering meaningful...  ...to every aspect of the traveler experience. What you will do: Lead and support front... 
    Shift work

    Massachusetts Port Authority

    Boston, MA
    6 days ago
  • Overview: The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection, and resolution. This role builds upon an established foundation and focuses on connecting teams, coordinating efforts, and driving... 
    Work experience placement
    Work at office

    M&T Bank

    Boston, MA
    3 days ago
  • Marshalls in Stoneham, MA is seeking a Retail Team Leader to promote excellent customer experience and oversee Associates. This role requires strong communication and organizational skills, along with a year of retail and six months of leadership experience. Benefits include... 

    Marshalls

    Stoneham, MA
    2 days ago
  •  ...manufacturers program and validate their robotic production lines. Customer engineers are adopting a workflow their industry has no muscle...  .... This role owns the self-service layer of the customer experience: the documentation, curriculum, in-product guidance, and content... 

    Realtime Robotics

    Boston, MA
    6 days ago
  • Job Description CUSTOMER SUCCESS COORDINATOR, Procure to Pay Category : Charles River Campus - Professional Job Location : BOSTON,...  ...the Shared Services team to deliver a seamless customer service experience for BU’s customers and suppliers. The Customer Success... 
    Full time
    For contractors
    Flexible hours

    Inside Higher Ed

    Boston, MA
    5 days ago
  • $17.5 - $30.2 per hour

     ...grocery retailer in Boston is seeking a Supervisor to oversee Customer Service & E-Commerce programs. You will ensure excellent customer...  ...The ideal candidate should have a minimum of 12 months retail experience, strong interpersonal skills, and the ability to manage... 
    Hourly pay

    Whole Foods Market

    Boston, MA
    2 days ago
  • Summary The Customer Experience Coordinator serves as the store ambassador, shaping a personalized customer journey and supporting efficient store operations. This role delivers exemplary service and clienteling to maximize sales while maintaining a professional store environment... 
    Flexible hours
    Afternoon shift

    brobstongroup.com - Jobboard

    Boston, MA
    4 days ago
  •  ...in Boston, MA seeks a Quality Assurance Specialist to monitor customer interactions and enhance overall service quality. This role involves...  .... The ideal candidate will have over 8 years of relevant experience, strong analytical and communication skills, and the ability... 

    ASM Research, An Accenture Federal Services Company

    Boston, MA
    5 days ago
  • $22 per hour

     ...be based on your skills and experience — talk with your recruiter to...  ...aviation industry? As a global leader in aviation services,...  ...around the globe, for a better customer experience.” We believe that...  ...relationships with customers and airport authorities. Encourage consistency... 
    Full time
    Work at office
    Local area
    Worldwide
    Shift work

    Swissport

    Boston, MA
    6 days ago
  •  ...store's selling, service, and operations to create an inspiring environment. Responsibilities include team management, driving customer experience, and analyzing business opportunities. The ideal candidate will have at least 1 year of store leadership experience, a... 
    Flexible hours

    URBN Urban Outfitters, Inc.

    Boston, MA
    3 days ago
  • $100k

     ...the daily reporting to buildings and ownership of the member experience across 2-4 buildings, ensuring member needs and WeWork global...  ...unit retail, startups, finance, consulting, or related field; customer service experience required. 2+ years of management experience... 
    Full time

    WeWork

    Cambridge, MA
    2 days ago
  •  ...is seeking a Department Manager responsible for delivering exceptional customer service and achieving sales goals. The ideal candidate will lead a dynamic team, ensuring a unique shopping experience through effective service strategies. Key aspects of the role include training... 

    The Paper Store

    Canton, MA
    4 days ago
  • $150k - $200k

    Associate Director / Director, Customer Experience Lead, Marketing Analytics Job Category: Commercial - Ionis Requisition Number: IONIS0038...  ...media, CRM, web, and other customer engagement channels. This leader will also shape and set longer-range omnichannel investment,... 
    Full time
    Remote work

    Ionis Pharmaceuticals, Inc.

    Boston, MA
    2 days ago
  • Ann Taylor is seeking an Assistant Manager in Westwood, MA to support customer experience and enhance store culture. This role involves leading on the sales floor, fostering relationships with customers and associates, and ensuring operational excellence. The ideal candidate... 

    Ann Taylor

    Westwood, MA
    4 days ago
  • Une institution financière à Weymouth, MA, recherche un Gestionnaire de Service Client pour diriger une équipe tout en fournissant un service et des conseils exceptionnels. Ce rôle implique la supervision quotidienne, la gestion des transactions financières et l'engagement...

    TD Bank

    Weymouth, MA
    2 days ago
  • $37 - $44 per hour

    Job Summary The Customer Care Manager II is responsible for managing homeowner service requests in the field and managing those requests...  ...conditions - heat, rain, cold, etc. Required Education/Experience Minimum High School Diploma or equivalent Bachelor’s Degree... 
    Hourly pay

    PulteGroup

    Boston, MA
    2 days ago
  •  ...world through a personal commitment to innovation, quality, and customer focus. Purpose of the Role The CX (Customer Care) Manager...  ...for delivering a high‑quality, consistent, and customer‑centric experience across the Americas region. Customer Experience acts as the first... 

    Breas Medical AB

    Boston, MA
    6 days ago
  •  .../view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality...  ...with guests ○ Keep the energy high ○ Customize the experience ○ Make sure everyone...  ...Coordinating game start times with Team Leader ○ Answering the phone ○ Accurately... 
    Full time
    Immediate start
    Flexible hours
    Shift work
    Night shift
    Weekend work

    The Escape Game

    Dedham, MA
    18 days ago
  •  ...Medford, MA is seeking a Front Desk Associate to deliver superior customer service. Key responsibilities include welcoming guests,...  ...front desk operations, and handling inquiries during the guest experience. The ideal candidate has at least one year of hotel experience... 
    Full time
    Work at office

    Colwen Hotels

    Medford, MA
    1 day ago
  •  ...Guest Service Ambassador in Boston to deliver exceptional guest experiences at View Boston. The role includes ticket sales, retail...  ...high school diploma is required, along with prior experience in customer service or retail. The position involves flexible hours, including... 
    Flexible hours

    Legends Global

    Boston, MA
    5 days ago
  • $52.7k

     ...and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room...  ...adjust processes to improve occupancy Strong interpersonal and customer service skills Capacity to work in a fast‑paced, guest‑facing... 

    American Cancer Society

    Boston, MA
    1 day ago
  •  ...Solutions LLC in Boston, Massachusetts is seeking a dedicated customer service professional. The role involves handling customer inquiries...  .... Adherence to company guidelines and creating positive guest experiences are essential. The ideal candidate will have strong... 

    VPNE Parking Solutions

    Boston, MA
    1 day ago
  • $15 - $15.5 per hour

     ...A leading retail company is seeking a dedicated individual for a customer service role at their Newton, MA location. You will be responsible for promoting a positive store culture, assisting customers, and maintaining store standards. Excellent customer service skills... 
    Hourly pay
    Flexible hours

    The TJX Companies , Inc.

    Newton, MA
    5 days ago
  •  ...of service for guests. Applicants should have at least a high school degree, be at least 21 years old, and are encouraged to have experience in the hospitality field. Wynn Resorts is committed to diversity and does not discriminate based on any protected status. #J-1880... 

    Wynn Resorts

    Everett, MA
    4 days ago
  • Merlin is seeking a Guest Experience Lead for LEGOLAND Discovery Center Boston. In this role, you will supervise operations, ensuring smooth...  .... Your leadership will empower teams to deliver exceptional customer service and create memorable experiences for families. The... 

    Merlin

    Somerville, MA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Airport Customer Experience Leader. Be the first to apply!