Account Associate - State Farm Agent Team Member

Job DescriptionJob DescriptionBenefits: Simple IRALicensing paid by agencyBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & development ABOUT OUR AGENCY: I’ve been a State Farm agent since 1990 and currently lead a close-knit team of six. I earned my associate degree in Business from Abraham Baldwin Agricultural College and my bachelor’s degree in Marketing from Valdosta State College. Outside of work, I’ve been married for 41 years and have one son. I love cooking, fishing, and traveling with my husband whenever we get the chance. Our agency offers health benefits, a Simple IRA retirement plan, licensing costs paid up front, coaching, and opportunities for continued career growth. We also offer a 35-hour work week, providing our team with a schedule that supports a healthy work-life balance. One of the things I’m most proud of is the family-oriented culture we’ve created. I truly love my team and consider them family. We enjoy sharing meals, taking trips together, and celebrating the relationships we’ve built beyond the day-to-day work. I’m looking for someone who leads with integrity and humility and has a genuine desire to serve others. If you want to build your career in a positive, supportive environment where people truly care about one another and the customers they serve, we’d love to meet you. ROLE DESCRIPTION: As an Account Associate for Diane Pierce - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services. RESPONSIBILITIES: Manage customer accounts and update information in the database.Assist customers with policy changes and inquiries.Process insurance claims and follow up with customers on claim status.Coordinate with underwriters to ensure timely policy issuance.QUALIFICATIONS: Strong organizational skills and attention to detail.Excellent customer service and communication skills.Previous experience in insurance or a related field preferred.