Customer Support Technician

We're hiring a Customer Support Technician for a solar tracker and racking systems manufacturer, based in Phoenix.Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.You'll get hands-on with tracker control systems, grounding and bonding, and power distribution, working directly with the engineering, business development, and customer teams to keep solar sites performing.The role:Troubleshoot electronic systems for customers and field service teams, support controller validation testing, and build training materials for operations and field engineers. You'll monitor customer site uptime, work with suppliers on specification and performance issues, and help test new tracker features. The role runs roughly 50% field travel to customer sites and the rest on site.What you'll bring:Associate's degree in electronics technology or a related field1 to 3 years of industrial experience testing and troubleshooting electronic systemsStrong written and verbal communication, and the ability to work independentlyNice to have (bonus, not required):Knowledge of solar tracking systemsExperience with component specificationFamiliarity with quality and reliability engineering principlesExperience working with suppliersWhat's on offer:Compensation based on experiencePermanent, full-time roleA growing solar hardware business with real customer impactYou don't need to tick every box. If you have the core and the right attitude, or you know someone who fits, get in touch. xhyhwjd Interviews are moving quickly.