Fraud Investigator

Job Description

Job Description

We are looking for a Fraud Investigator to support financial crime reviews and investigative work for a long-term contract opportunity based in Phoenix, Arizona. This role is ideal for someone who can assess risk, examine customer and transaction activity, and prepare clear findings in a highly regulated environment. The position will focus on anti-money laundering and know-your-customer analysis while partnering with internal teams to address potential compliance concerns.

In addition to hourly compensation - this position offers a monthly bonus, based on performance metrics.

Responsibilities:

• Conduct end-to-end reviews of alerts, cases, and referrals involving potential money laundering, fraud, or other external financial crime activity across assigned business areas.

• Prepare clear, accurate, and timely case documentation, ensuring investigations are completed in line with established quality expectations and service levels.

• Draft and submit Suspicious Activity Reports when warranted, presenting investigative findings in a thorough and regulator-ready format.

• Summarize case outcomes and key facts for senior stakeholders, highlighting potential operational, regulatory, or compliance concerns.

• Partner with financial crimes teams, compliance groups, and frontline business units to resolve investigations and support risk-based decision-making.

• Contribute to investigative support activities such as quality reviews, procedural guidance, team communications, and training assistance.

• Provide input on monitoring scenarios, including opportunities to refine alert logic, strengthen controls, and support testing efforts.

• Maintain organized records and uphold confidentiality while handling sensitive customer and transactional information.

• Bachelor’s degree required.
• At least 2 years of experience in fraud, anti-money laundering, know-your-customer review, risk, or compliance functions.
• Working knowledge of AML and KYC principles, including customer due diligence and suspicious activity detection.
• Strong analytical skills with experience in financial analysis, variance review, ad hoc analysis, or data mining techniques.
• Ability to communicate investigative conclusions clearly in written reports and stakeholder updates.
• Proven ability to work efficiently in a metrics-driven environment while maintaining high quality standards.
• Typing speed of at least 5,000 alpha/numeric keystrokes per hour.