Administrative Support Assistant II

Duties will include, but will not be limited to the following:

• Prepares, proofreads, and routes standard and complex business documents, including memoranda, letters, presentations, order forms, travel documents, and order forms.
• Drafts technical, statistical, and narrative reports, distributing copies as directed.
• Creates and maintains spreadsheets to track and organize key departmental information.
• Establishes, organizes, and maintains comprehensive physical and electronic filing systems and databases.
• Welcomes, greets, and directs visitors.
• Answers and routes incoming phone calls, screening and taking messages as necessary.
• Manages incoming and outgoing mail, correspondence, and package handling.
• Schedules and coordinates meetings, conferences, and appointments for assigned team members.
• Navigates and utilizes operational office systems, including DocuSign, time and attendance tracking platforms, and state procurement portals.
• Provides day-to-day administrative support, including recordkeeping and monitoring office supply inventories.
• Resolves minor operational issues independently, escalating complex matters to supervisors or senior staff when necessary.
• Collaborates across teams to ensure smooth office workflows and participate in joint problem-solving efforts.
• Performs other related duties as assigned.

Minimum Requirements:

• High school diploma or a GED certificate.
• Three years of responsible clerical work experience.

Required Skills/ Abilities:

• Reliable, adaptable, team-oriented, and able to solve problems effectively.
• Clear and effective oral and written communication skills.
• Effective interpersonal skills and a commitment to quality customer service.
• Well-organized, detail-oriented, and able to manage information accurately.
• Able to work independently with consistency and reliability.
• Able to manage time effectively and meet established deadlines.
• Familiar with standard office procedures, practices, and equipment.
• Able to understand, interpret, and follow applicable policies and procedures.
• Skilled in Microsoft Office Suite or similar software applications.

Currently, the Fiscal Team has a clerical vacancy; however, clerical staff may be assigned to any team as needed and reassigned based on section priorities.

How to apply:

Step 1:


To be considered for this position, you must be on the employment register for this classification. Employment registers are established through the Alabama State Personnel Department. Please visit their website at Alabama State Personnel Department for instructions on the application process. Contact the Alabama State Personnel Department at View phone number on click.appcast.io for questions regarding the application process.

Step 2:


After you receive notification from the Alabama State Personnel Department that you have been placed on the employment register, you may email a cover letter and résumé as an attachment to:

Alabama State Department of Education
Attention:Selena Hartley
Special Education Services
PO Box 302101
Montgomery, AL 36130-2101


Or email as an attachment to: View email address on click.appcast.io Contact number is View phone number on click.appcast.io.