Medical AR Coordinator

Medical AR Coordinator – Healthcare Billing Location: Las Colinas, TX Employment Type: Full-Time Compensation: Competitive pay Support the revenue cycle by managing insurance follow-up, resolving outstanding claims, and ensuring timely account closure. This role is ideal for experienced medical AR professionals who thrive in fast-paced environments and take ownership of their work. About the Role Coordinate and manage assigned medical accounts receivable Partner with third-party payers to resolve outstanding balances Drive timely, accurate claim adjudication and account resolution Key Responsibilities Review claim and account status through payer portals and direct outreach Follow up with payers via phone, email, and online tools to resolve balances Document payment status, actions taken, and next steps in the EMR system Resolve accounts through appeals, corrections, adjustments, and billing updates Coordinate medical record requests and additional documentation when needed Apply sound judgment and problem-solving skills to resolve complex claim issues Proactively identify patterns or delays and escalation for leadership support Stay current on payer rules, filing limits, regulations, and compliance standards Protect patient confidentiality and follow all internal policies and controls Requirements 2+ years of medical accounts receivable or insurance collections experience High School Diploma or GED (Associate or Bachelor’s degree preferred) Working knowledge of commercial and government insurance plans Familiarity with CPT, ICD‑10, and insurance processing guidelines Proficiency with Microsoft Excel, Word, Outlook, and Teams Experience with payer portals such as Availity or Waystar (eCW preferred) Strong attention to detail with accurate data entry skills Excellent verbal and written communication skills Ability to work independently and manage multiple priorities Preferred Qualifications CRCS (Certified Revenue Cycle Specialist) certification Behavioral health billing experience Knowledge of CCI edits, bundling, medical necessity, and COB issues Strong analytical and reporting capabilities Pay & Benefits Competitive compensation with advancement opportunities 90% employer-paid medical, dental, and vision insurance 401(k) retirement plan 10 PTO days (15 after first year)+10 paid holidays About Serenity Healthcare Serenity Healthcare uses advanced, evidence-based medical technology to help patients find lasting relief when traditional treatments haven’t worked. Our revenue cycle team plays a vital role in supporting patient access, financial accuracy, and long-term growth. Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a criminal background check and drug screening. #J-18808-Ljbffr