ServiceNow Architect

Rothe’s EEO Statement: Rothe is an equal opportunity employer and will provide equal employment opportunities to employees and applicants for employment and will not discriminate against employees or applicants on the basis of race, ethnicity, religion, color, sex, pregnancy, national origin, age, military veteran status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, genetic information, or mental or physical disability. Position: ServiceNow Architect Location: Washington, DC Job Id: 608-(621) # of Openings: 0 Rothe is seeking an experienced Senior Platform Architect to support the Enterprise ServiceNow Platform and OCIO Strategy organization in support of the NASA Enterprise Multimedia and Integrated Technical Services (eMITS) contract. eMITS is the Agency’s enterprise-level contract creating and delivering multimedia and technical communications NASA’s OCIO and Office of Communications (OCOMM). From photographing rocket launches and recoveries, producing NASA TV segments, to information technology management, to using social media to share NASA’s message, eMITS integrates services for NASA IT and provides NASA’s communication to the outside world. Come join us in support of NASA’s mission to inspire the world through information and discovery. SALARY RANGE : $159,000 - $183,000 JOB LOCATION : Washington, DC (HQ) - Remote JOB DESCRIPTION The ServiceNow Platform Architect/Strategist provides high-level architectural guidance, governance leadership, strategic planning, and optimization support for the Enterprise ServiceNow Platform and OCIO Strategy organization. The role ensures the platform is scalable, cost-optimized, well-governed, and aligned with enterprise business priorities. Functional Responsibilities Evaluate current organizational structure and recommend a future-state operating model separating governance from operations. Support implementation of new governance and operational structures. Analyze platform workflows and development processes to streamline, reduce redundancy, and increase throughput. Develop governance documentation, process standards, and prioritization frameworks. Serve as senior architectural authority for platform designs, ensuring scalability and adherence to OOTB best practices. Conduct license and subscription utilization audits; recommend cost-optimization strategies. Collaborate with internal stakeholders and external vendors to develop and maintain a long-term platform roadmap. Remote, hybrid, and onsite positions require the employee to bear travel costs to nearest NASA Center for badging and issuance of NASA IT equipment. Education Minimum experience: 10+ years of progressively increasing experience with ServiceNow IT architecture and enterprise platform strategy. Demonstrated expertise in governance design, process optimization, and technical oversight. Strong analytical skills. Proven ability to lead enterprise-level planning, road mapping, and stakeholder engagement. Excellent communication, documentation, and facilitation skills. ServiceNow certifications (CSA, CIS-ITSM, etc.). ITIL certification. Preferred Qualifications Strong ITSM background. Rothe is an equal opportunity employer and complies with E-Verify. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Rothe shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). #J-18808-Ljbffr