Computer Support Specialist - Admin

Computer Support Specialist

Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in Albany, NY. These are registry positions with our company. Pay Rate: $20 / hour

Shift details:

• M-F 40 hrs per week, TBD

Minimum Candidate Qualifications:

The candidate must have a minimum of:

• Proof of eligibility to work in NYS.
• Three (3) years of customer service experience

Job Description and Required Services:

Duties include, but are not limited to, the following:

• Search computer records/databases and interpret them in connection with inquiries
• Evaluate documentation submitted in connection with inquiries and provide solutions
• Draft accurate and professional emails in response to inquiries
• Respond to inquiries in a prompt and courteous manner
• Work in a high-volume, fast-paced environment
• Have a keen attention to detail

Notes:

• This position is 100% on-site. Telecommuting is not permitted.
• The Department does not provide parking, but the office is accessible by mass transit.

Submission Requirements:

Candidates that meet the mandatory minimum qualifications and are interested in this position must submit the following:

• Resume

Benefits:

• Medical
• Dental
• Vision
• Term Life
• Short-Term Disability Coverage
• 401K

If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call View phone number on click.appcast.io and ask to speak with Robert (Monday-Friday 8:30 AM-5:00 PM PST).