Police Records Specialist

Summary As a Police Records Specialist, you'll be at the core of police operations, ensuring precise records management and helping citizens with essential services. Why This Role Matters Support Law Enforcement: You're integral to handling and processing confidential records, collaborating with police officers, and interfacing with the public. Your efforts keep information flowing seamlessly. Engage with Community: From handling public inquiries to processing sensitive criminal records, you'll interact with citizens, contributing to safety and order in our City. What We’re Looking For A meticulous team player with a passion for accuracy, superb customer service, and professionalism. This role suits someone who thrives on responsibility, adapts effortlessly to changing shifts, and is ready to meet challenges head-on. Essential to department and community support, this position requires readiness and ability to work rotating shifts, weekends, and holidays to ensure 24/7 operational coverage. If you're seeking a dynamic environment where each day is unique, we'd love to hear from you! Minimum Qualifications For This Position Include Graduation from high school or GED equivalent; and Two years of full-time or equivalent clerical work experience; and Ability to receive CJIS clearance and LEDs certification within 30 days of employment; and Successfully passes a comprehensive background investigation inclusive of: Comprehensive background investigation Psychological examination Clear drug screen (which includes testing for cannabis) Shift Requirements The Records division maintains around-the-clock operations every day of the year (24/7). Police Records Specialists are scheduled to work four 10-hour shifts encompassing day, swing, and graveyard shifts including weekends and holidays. Employees must be willing and able to work various shifts including weekends, holidays, and overtime as needed: The first 6-months of training, you will work on every shift for several weeks at a time. Upon successful completion of the training period, you will be assigned to a shift until the next bid. Shifts are bid by seniority for a 6-month period every March and September. Typical shifts are: Day Shift: between 6:00 AM - 4:30 PM or 7:00 AM - 5:30 PM Swing Shift: between 12:00 PM - 10:30 PM or 4:00 PM - 2:30 AM Graveyard Shift: between 8:30 PM - 7:00 AM Other Information The City provides required uniforms. Employees are expected to maintain a professional appearance in accordance with MPD Policy 1043 - Personal Appearance Standards. Please review the policy for complete requirements. Examples include: Hair must be neat and professional, and hair color must be within a naturally occurring color range. Tattoos and body art may be visible while on duty, subject to the location, content, and other restrictions outlined in the policy. Jewelry, piercings, and other body alterations must meet Department standards and may be limited based on assignment or uniform requirements. Personal conduct and behavior (on-duty and off-duty) must be such that it builds confidence in the department. Compensation & Information On Benefits This position is part of the MPOA employee group. Potential Pay Differentials English/Spanish bilingual proficiency 4.5% College credits up to 10% for a bachelor's degree The anticipated hiring range for this position is $27.60 (first step) to $28.96 or $30.41 (second or third step). Directly related experience and qualifications will be evaluated alongside others who perform work of comparable character as required by Pay Equity Law. Six steps are included in this salary range, allowing opportunity for annual movement through the steps. Note: Additional details related to specialty pay or benefits can be found in the MPOA labor agreement. Healthcare Benefits Provided by the City at NO Cost to Employees Medical, vision and dental benefits for employee and family, paid at 100% by the City with the opportunity to buy-up to a lower deductible plan Life and Accidental Death and Dismemberment insurance – policy value of $50,000 paid by the City Long-term disability insurance provided by the City Health Reimbursement Account (HRA-VEBA) contributions provided by the City Retirement Benefits Oregon Public Employee Retirement System (PERS) lifetime pension after retirement at no cost to employee. PERS is 100% fully paid as the City pays both the employer and the employee's (6%) contributions. Deferred Compensation retirement plan (Section 457 Plan) for employee's retirement planning Additional Benefits Paid vacation, sick leave, and holidays Employee Assistance Program (EAP). The City's Wellness Program promotes physical, social, emotional, intellectual, financial and environmental wellness with various goals and challenges to participate in throughout the year. Employees may qualify for wellness incentives by completing milestones set within the program up to $200 annually. Access to the City's fully equipped fitness center 24/7. Essential Functions Of The Position Performs extensive computer entry; scans and retrieves sensitive, confidential information involved in police reports into state, federal and local computer systems. (Some information and images can be graphic and possibly unsettling in nature.) Files police reports and related documents; maintains organized and accurate filing systems. Assists citizens with complaints, collects monies and issues receipts for various fees, releases impounded vehicles, registers sex offenders, and provides general public information, deals with diverse situations and sometimes difficult public contacts. Distributes police reports to courts, public, governmental agencies and other authorized individuals, following department policy, state and federal laws. Processes criminal warrants through the automated criminal justice records system; confirms warrants, ensures criminal warrants are returned to the appropriate court. Other Functions Of The Position Upholds the values of the organization and has strong customer service orientation. Handles job stress and interact effectively with others in the workplace. Foster an environment that embraces diversity, integrity, trust, and respect. Is an integral team player, which involves flexibility, cooperation, and communication. Performs other related projects and duties as assigned. Demonstrates regular, reliable, and punctual attendance. Work Environment & Physical Demands This position requires inside, office desk work that includes exposure to regular office noise and distractions, adequate lighting, and regulated HVAC systems in relation to temperature. This environment also includes interactions with the public. To perform this job successfully, an individual must be able to accomplish each of the essential job functions satisfactorily. This position involves extended periods of sitting and standing, with occasional walking, crouching, bending, stooping, twisting, turning, and balancing. The employee is regularly required to operate a variety of automated office machines which include a computer, printer, copy machine, calculator, telephone, etc. Hiring will be subject to successful completion of the following Comprehensive background investigation CJIS clearance Psychological examination Clear drug screen following federal law (which includes testing for cannabis) Veteran's Preference Qualifying veterans and disabled veterans may obtain preference during the hiring and/or promotional selection process. As verification of eligibility, a Discharge from Active Duty (DD Form 214 or 215) must be uploaded with the online employment application. Disabled veterans must also upload a copy of the veteran's disability preference letter from the U.S. Department of Veterans Affairs unless the information is included in the DD Form 214 or 215. Equal Opportunity Employment The City of Medford is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, marital status, sexual orientation, gender identity, gender expression, age, ancestry, status as a protected veteran, physical or mental disability, medical condition, pregnancy, genetic information, or any other status protected under federal, state, or local law. Ada The City of Medford complies with the Americans with Disabilities Act. If you consider yourself disabled and require assistance in the application process, please contact View phone number on click.appcast.io or email: View email address on click.appcast.io. The City of Medford offers an excellent total comprehensive benefit package to all full-time employees. This position is part of the MPOA employee group. Please visit our Employee Benefits webpage for more details. #J-18808-Ljbffr