Security Officer, On Call ($18.50/hr + DOE) - Canisius University - Buffalo, NY

Security Officer

The on-call Security Officer provides services for a variety of large and small business clients where health, safety and security is our #1 priority. This is a public environment at Canisius University and surrounding areas with the corresponding levels of traffic (employees, visitors, customers, etc.).

Responsibilities

• Personally monitors either visually, electronically or audibly a variety of assigned areas, or grounds by working in a variety of assignments including but not limited to roving inside the facilities (this involves walking rounds periodically and in some cases frequently and may involve walking for an extended period of time), roving in a vehicle, other locations deemed appropriate.
• Ensures own actions and those of others observe maximum level of safety and compliance.
• Will verbally de-escalate situations to ensure the safety of fellow employees, customers and clients.
• Examines doors, windows, and other areas of the store to determine they are secure.
• Reports and records data such as property damage, unusual occurrences, etc. in accordance with company policies and procedures.
• Warns violators of rule infractions and may apprehend or expel violators.
• Notifies on site individuals of visitors wishing to see them.
• Assists in properly responding to a variety of emergencies or disasters in order to preserve life and property, including but not limited to fire safety, active shooter protocol.
• May perform routine input or monitoring of safety and life support computer programs.
• May issue and record ID badges.
• May check heating, lighting, sprinkling, security, ventilation, fire, etc., systems to make sure they are operational.
• May also be combined with other position duties
• Notify supervisor if safety and sanitation standards are not being met.
• Other duties that are pertinent to the department or unit's success also may be assigned.
• This position has no supervisory responsibilities.

Qualifications

• High school diploma or GED equivalent.
• At least two (2) years full-time Professional Security, Law Enforcement or Military experience.
• A valid Driver's License and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy.
• Must have a New York State Security Guard License.
• Must have intermediate skills in Microsoft Office and other computer based programs and software.
• Must be able to cooperate and work as part of a team with fellow employees, customers and clients.
• Must be able to make decisions in the moment with little to no supervision.
• Must be able to be on your feet for 8-12 hours per shift.
• Contract requires employees to speak, understand, read and write English.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.

Working Conditions and Physical Requirements

Weather: Indoor/Outdoor. Frequently exposed to both cold and hot weather conditions.

Noise level: Moderate to Loud

Description of environment: This is a public manufacturing plant environment.

Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.

Physical requirements: Must be able to lift and move up to 50lbs.

Competencies

• Customer Service Provides outstanding customer service; manages difficult or emotional situations; responds promptly to customer needs; responds to request for service and assistance; meets commitments in a timely manner.
• Interpersonal Skills Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to other ideas.
• Oral Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication Writes incident, logs and other reports clearly; able to read and interpret written information.

NMS Core Values

Safety guides our behavior.

Honesty and integrity govern our activities.

Commitments made will be fulfilled.

All individuals are treated with dignity and respect.

The environment will be protected and sustained.