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Remote Technical Support Engineer, Salesforce & Cloud

GRAX

Boston, MA
  • Remote job

GRAX is seeking a Technical Support Engineer to independently manage customer cases from inquiry to resolution. This remote role collaborates with Support and Engineering, contributing to documentation and best practices while assisting customers via email and screenshare. Ideal candidates have 3+ years in customer-facing tech support, Salesforce experience, and strong AWS/DataDog skills, with clear written and verbal communication in English. #J-18808-Ljbffr GRAX

Vacancy posted 5 days ago
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