Remote Technical Support Engineer, Salesforce & Cloud
GRAX
- Remote job
GRAX is seeking a Technical Support Engineer to independently manage customer cases from inquiry to resolution. This remote role collaborates with Support and Engineering, contributing to documentation and best practices while assisting customers via email and screenshare. Ideal candidates have 3+ years in customer-facing tech support, Salesforce experience, and strong AWS/DataDog skills, with clear written and verbal communication in English. #J-18808-Ljbffr GRAX
$91.52k - $137.28k
...worldwide. We’re a team of engineers, clinicians, and... ...Front line phone support for Customers, Field Engineers... ...non-intraoperative technical phone support to... ...robotic problems using remote diagnostics over the telephone... ..., preferably with Salesforce and Microsoft office....Remote workSalesforceFull timeWork at officeLocal areaWorldwideFlexible hoursShift work$70k - $110k
...you. About the Role: The ideal Technical Support Engineer candidate is passionate about technology... ...Firewall, proxy. Experience with Salesforce, Jira, Confluence, and Slack MCP... ...industry certifications a plus #LI-Remote #LI-RL1 This role will require the...Remote workSalesforceFull timeWork experience placementWork at officeLocal areaImmediate start$50k - $60k
...About you: You enjoy solving technical problems and helping customers get... ...Day-to-day, you will: • Provide remote technical support to customers, diagnosing and resolving... ...management (CRM) platforms such as Salesforce Service Cloud or communication tools such as Intercom...Remote workSalesforceWork at office- ...Github, Gmail, Notion, Salesforce, etc. We are a small team of engineers wrangling problems from... ...many more. Location: Remote in North America, PST or... ...own the customer support queue end to end - triage... ...when a prospect hits a technical wall and unblock them in...Remote workSalesforce
- Salesforce is seeking a Technical Support Engineer for the Nonprofit Cloud & Education Cloud Support team, focusing on NPC/EDC and OmniStudio. This role works with Premier... ...contribute insights to improve supportability. Remote options are not specified; ideal for Chicago-...Remote workSalesforce
- ...will be the primary technical resource for our customers... ...tickets within the Salesforce ecosystem. Remote Diagnostics: Provide... ...and electronic support, using tools like Wireshark... ...customer and our Engineering team, documenting... .... Containers & Cloud: Experience with containerization...Remote workSalesforceShift work
$68.99k - $92.33k
...Our global employees support 65 percent of the Fortune... ...Role: Join our Technical Support Team at Tenable... ...problem resolution. Use remote troubleshooting... ...a lab environment for engineering assessment Ensure customer... ...systems (JIRA, Salesforce, Zendesk etc.) Log analysis...Remote workSalesforceFull timeLocal areaFlexible hours- ...Description The Technical Support Engineer serves as the primary technical escalation point within Forgent... ...in depth technical evaluation, guide remote and on-site troubleshooting... ...root causes and resolution steps in Salesforce to continuously build out the internal...Remote workSalesforcePermanent employmentWork at office
- ...Technical Support Engineer - Rockford, Illinois Deep Sea Electronics is a global leader in the design... ...commissioning etc.) via telephone, email, remote desktop sessions ("e.g., Microsoft... ...(RMA) Create and manage RMA cases in Salesforce, ensuring timely communication and...Remote workSalesforceWork at officeLocal area
- ...Technical Support Engineer We are seeking a Technical Support Engineer to provide world-class technical assistance to our customers. In this... ...exceptional support in a timely manner. Solve issues with Salesforce custom flows, custom fields, data, reporting, and...Remote workSalesforceShift work
- ...Technical Support Engineer For Security Applications Come work at a place where innovation and teamwork... ...of UAC, registry hives, and remote registry manipulation tools. Knowledge... ...Customer Support and Development Tools (Salesforce, Jira, etc.). Qualys is an Equal...Remote workSalesforcePermanent employment
- ...Similarweb? We’re looking for a Tier 2 Technical Support Engineer to join our global Product Support... ...someone who Have experience with Zendesk, Salesforce, or JIRA. Understand the digital... ...model – 4 days in the office, 1 day remote. Modern offices in DOCK IN (Prague8)...Remote workSalesforceWork at officeWorldwide
$150k - $250k
...Ventures, Sequoia, Salesforce Ventures, DST... ..., from Finance to Engineering, to solve hard problems... ...world-class support, and drive outcomes... ...every day. This is a technical, hands-on role, using... ...role, using cloud-first/SaaS based collaboration... ...in-person and remote collaboration...Remote workSalesforceTemporary workLocal areaWorldwide- ...Cloud Support Engineer Location: LATAM | Remote Experience Level: 3-5 years Time Zone: Must be able to work... ...Cloud Support Engineer with a strong technical background and experience in... ...will have hands-on experience with Salesforce Service Cloud, Zendesk, and cloud...Remote workSalesforce
$50k - $60k
...An Amazing Career Opportunity for a Support Engineer l! The Technical Support Engineer is responsible for... ...across telephone, email, and remote support channels. This role resolves... ...documents customer interactions in Salesforce, ensures SLA compliance, supports effective...Remote workSalesforceRelocationFlexible hours- ...investigative solutions-available via cloud, on-premises and hybrid... ...Cellebrite is looking for a Technical Customer Support Engineer based remotely working in the Pacific Time zone... ...skills in Project, Monday Board, Salesforce Languages & Other Requirements...Remote workSalesforceWork at office
- Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, and resolve issues for a mix of technical and non-technical... ...handle tickets via phone and email, maintain records in Salesforce, and build product knowledge while working with a collaborative...Remote jobSalesforceShift work
- ...into challenging technical problems and finding... ...technologies, and cloud-hosted... ...typical call center support position. You'll work... ...collaborate across Engineering and Professional Services... .... *This is a remote position and can be... ...Microsoft Dynamics, Salesforce, NetSuite, or other...Remote workSalesforceFlexible hours
$50k - $60k
...Career Opportunity for a Support Engineer l!! Location: Eden... ...Job ID: 50025 The Technical Support Engineer is... ..., email, and remote support channels. This... ...customer interactions in Salesforce, ensures SLA compliance... ...smart components and cloud services. We make it...Remote workSalesforceWorldwideRelocationFlexible hours- ...only resolve complex technical challenges for our... ...exceptional support for the Docusign Agreement Cloud (DAC), Docusign Intelligent... ...issue, including Salesforce, Jira, Docusign... ...issues requiring engineering engagement to... ...Job Designation Remote: Employee is not required...Remote workSalesforceWork experience placementWork at officeLocal area
- ...looking for a customer‑obsessed Technical Support Engineer who thrives at the... ...to get on a call or have a remote session with a customer during... ...or operating within SaaS or cloud‑based platforms. Working knowledge... ...ticketing tools such as Salesforce, Jira / Atlassian, Monday....Remote workSalesforceFull timeTemporary workImmediate startWorldwideFlexible hoursShift workWeekend workAfternoon shift
- ...Github, Gmail, Notion, Salesforce, etc. We are a small team of engineers wrangling problems from... ...and many more. Location: Remote in North America, PST or... ...customers. THE ROLE Most "support" roles end at "i filed a... ...when a prospect hits a technical wall. unblock them in real...Remote workSalesforce
- ...Description Description: The Tier 1 Technical Support Engineer is a critical role in supporting our... ...cross-functionally, especially in a remote environment An excellent communicator... ...Experience using a ticketing system (Salesforce, ServiceNow, Jira, etc.) ~ Ability...Remote workSalesforce
- ...science. The role Our skilled Technical Support team plays a crucial role in... .... As a Technical Support Engineer, you’ll leverage your technical... ...success. This is a remote position to support our EMEA... ...experience with tools such as Salesforce, HubSpot, Outreach, Salesloft...Remote workSalesforceImmediate start
- Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, repair, and debug complex software and networked systems for... ...service. This role focuses on ticket creation, resolution, and accurate Salesforce record maintenance. #J-18808-Ljbffr RelativityRemote jobSalesforce
- ...seeking a skilled and customer-centric Technical Support Engineer (German Language) to join our... ...support to customers via chat, email, remote support, and phone Assist users with... ...concierge services Familiarity with CRM or ticketing tools (Salesforce preferred)...Remote workSalesforceFull time
$105k - $120k
The Team + The Role Pendo’s Technical Support Engineers are the diagnostic and strategic layer between... ...institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.... ...office 3 days per week unless designated remote. Compensation: The expected base...Remote workSalesforceWork at officeFlexible hoursShift work3 days per week$81k - $130k
Technical Support Engineer/Field Applications Engineer The Technical Support Engineer provides hands‑... ...combination of ticket-based workflows (Salesforce), phone,and on‑site troubleshooting,... ...Deliver support via phone, email, remote sessions, and on‑sitevisits, including...Remote workSalesforceLocal area- Technical Support Engineer (Hybrid/Columbia MD) US - Headquarters - Maryland - Columbia Who is Tenable... ...timely problem resolution. Use remote troubleshooting techniques to troubleshoot... ...with ticketing systems (JIRA, Salesforce, Zendesk etc.) Log analysis using a...Remote workSalesforceH1bLocal area
- ...team as Twilio’s next Staff, Technical Support Engineer . About the job This... ...0 . ~ Understanding of Cloud Technologies ( AWS , GCP... ...and CRM tools such as Salesforce . Basic understanding of... ...Location: This role will be remote, and based in Ireland....Remote workSalesforceFull timeWeekend work
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