Client Partner

Job Description

Location: Nashville, TN (Hybrid)

Employment Type : Full-Time/Permanent

Travel : 25-40%

ABOUT THE ROLE

Kanini Software Solutions is seeking a high‑impact Client Partner to own strategic customer relationships, drive account growth, and serve as the trusted advisor for our enterprise clients. This role requires a strong consultant mindset, exceptional communication skills, and the ability to understand technology from a functional perspective. You will be the strategic bridge between client needs and Kanini’s delivery teams — ensuring we solve real business problems with the right talent, the right solutions, and the right long‑term strategy.

This is a relationship‑driven, consultative role for someone who thrives in client‑facing environments, understands how technology enables business outcomes, and can independently manage and grow accounts.

KEY RESPONSIBILITIES

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• Build, nurture, and expand long‑term relationships with key client stakeholders across business and technology teams
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• Serve as the primary point of contact for all client communication, escalations, and strategic discussions
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• Understand client business models, pain points, and priorities to proactively identify opportunities for value creation
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• Conduct regular business reviews to ensure client satisfaction, alignment, and partnership growth
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• Identify new opportunities for Kanini’s services — including software engineering, data/AI, cloud, and managed services
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• Develop account strategies, proposals, and presentations that articulate business value and ROI
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• Partner with leadership to forecast revenue, track pipeline, and meet quarterly growth targets
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• Understand client challenges from a functional and business perspective; translate them into actionable solution roadmaps
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• Collaborate with Kanini’s technical teams to shape proposals, solution architectures, and delivery plans
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• Communicate complex technology concepts in simple, business‑friendly language
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• Stay current on industry trends, digital transformation initiatives, and emerging technologies relevant to client needs
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• Champion best practices in communication, client management, and cross‑functional collaboration
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QUALIFICATIONS

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• Must be local resident within the Nashville, TN area
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• 5+ years in account management, client partnership, or customer success roles within IT services or consulting
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• Strong sales mentality with a track record of growing enterprise accounts
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• Ability to understand technology from a functional perspective (software development, cloud, data/AI, digital transformation)
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• Exceptional communication, presentation, and relationship‑building skills
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• Experience working with delivery teams, recruiting teams, and cross‑functional stakeholders
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• Strong problem‑solving skills and the ability to operate independently with minimal supervision
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• Comfortable managing multiple clients, priorities, and engagements simultaneously
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