Senior Product Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Senior Product Manager (P4) for Data Verification within the Identify team, you will independently define and own the long-term strategic roadmap for a complex enterprise product area. In this high-autonomy role, you will navigate organizational ambiguity, manage large stakeholder groups, and act as the core strategic partner to Engineering, UX, and Sales leadership. You will transform deeply technical multi-system requirements into scalable business outcomes while maintaining the long-term health of our platform ecosystem.

This position is an individual contributor role reporting to the Senior Manager Product Manager, Identify.

Responsibility

• Lead features from concept to launch based on defined business strategy and OKRs, taking full ownership of execution quality and positive, measurable impact
• Drive the roadmap definition and prioritization for your product scope, ensuring tight alignment with the broader multi-year Identity platform vision
• Define and analyze metrics-including North Star targets and Guardrail KPIs-to monitor product success and diagnose performance
• Act as a trusted partner for large enterprise customers, translating their complex compliance, security, and verification needs into scalable requirements
• Demonstrate a proactive curiosity for the Identity/data verification landscape, and monitoring emerging trends
• Understand market, competitor, and customer needs by collaborating with Data Science, User Research, and Marketing, while keeping Sales teams aligned during strategic product shifts
• Facilitate requirements definition across teams to translate technical product requirements into developer-ready user stories and acceptance criteria
• Lead the definition and design of features, iterating closely with UX leadership to navigate complex enterprise interaction design standards
• Work closely with Customer Support and Marketing on unified go-to-market strategies and cross-team alignment

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 8+ years of SaaS product management experience with a Bachelor's degree, or 6+ years with a Master's degree (ideally in a technical or business discipline)
• Experience managing enterprise B2B products through large-scale migrations, architectural transitions, or feature deprecations
• Experience with distributed systems, complex platform integrations, and 3rd-party API management
• Experience with user experience, interaction design fundamentals, and user-centricity

Preferred

• Experience in the identity and data verification business, or managing products within highly regulated industries like Finance, Healthcare, or the Public Sector
• Fluency with top-tier written and verbal communication skills to translate technical logic to non-technical stakeholders (e.g., Sales and Legal)
• A proactive, pragmatic learner who is brave enough to probe technical details outside of their comfort zone to make data-driven decisions

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $146,400.00 - $235,375.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $140,100.00 - $197,925.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $140,100.00 - $206,775.00 base salary

Washington DC: $$146,400.00 - $206,775.00 base salary

Ohio: $122,500.00 - $172,975.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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