ServiceNow Senior Business Analyst

Our client, a leading government agency in the public sector, is seeking a ServiceNow Senior Business Analyst to join their team. As a ServiceNow Senior Business Analyst, you will be part of the IT department supporting critical modernization initiatives. The ideal candidate will demonstrate strong analytical skills, excellent communication, and a proactive approach to process improvement, which will align successfully in the organization.

Job Title: ServiceNow Senior Business Analyst

Location: Washington, DC (On-site)

Clearance: TS SCI

Pay Range: Open

What's the Job?

• Apply process improvement and reengineering principles to enhance business workflows and systems.

• Analyze business processes by mapping current states, identifying gaps, and recommending improvements.

• Support the design, documentation, and delivery of training programs related to process changes.

• Collaborate with technical teams to configure and optimize the ServiceNow platform for organizational needs.

• Communicate effectively with stakeholders to ensure successful implementation of process enhancements.

What's Needed?

• Proven experience with ServiceNow platform analysis and system configuration at an expert level.

• Strong understanding of process analysis, mapping, and improvement methodologies.

• Experience in applying process reengineering principles within a government or large enterprise environment.

• Active TS/SCI security clearance is required.

• Willingness to work onsite in the Washington, DC area.

What's in it for me?

• Opportunity to contribute to impactful government modernization projects.

• Work in a collaborative and innovative environment.

• Engage with cutting-edge ServiceNow solutions and process improvement methodologies.

• Be part of a mission-driven organization committed to public service excellence.

• Competitive work environment with opportunities for professional growth.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.