Medical Assistant, Cardiology

Medical Assistant

Mass General Brigham Heart and Vascular Institute offers expert care in the prevention, diagnosis, and treatment of heart disease. We are seeking a full-time, 40-hour Medical Assistant to be predominantly based in our Dover, NH cardiology practice, while this role is primarily assigned to Dover, the MA may be required to float to our Somersworth and Portsmouth locations based on clinical and staffing needs. Monday through Friday, with a rotating biweekly schedule of 7:30am4:00pm and 8:30am5:00pm. This is our highest-volume cardiology site, adjacent to the hospital campus, supporting a fast-paced, collaborative clinical environment with early/late team coverage models. The Medical Assistant plays a critical role in supporting efficient patient flow and high patient throughput, with an average site volume of 4060 patients per day. The position requires strong organization, adaptability, and teamwork to meet the needs of a busy and complex ambulatory cardiology practice. The Medical Assistant supports providers through both clinical and administrative responsibilities, including patient rooming, obtaining vital signs, performing EKGs, documentation in the electronic health record (EHR), chart preparation, prescription refill support, results management, and assisting with patient flow and care coordination. A strong emphasis is placed on EKG testing, which is performed during approximately 75-85% of all patient visits, as well as accurate vital sign assessment, recognition of abnormal findings, and timely escalation of clinical concerns to the appropriate clinical team member. This role participates in structured onboarding with a preceptor model and rotating early/late orientation schedule.

Essential Functions (Highlights)

• Room patients and prepare exam rooms in a fast-paced cardiology setting
• Obtain vital signs, EKGs, complete a medication reconciliation, and document accurately in the EHR
• Support medication refills and patient follow-up coordination
• Assist with high-volume clinic flow and provider support
• Participate in clinical huddles and flexible provider assignments
• Recognize clinical changes and escalate appropriately
• Support patient education and care coordination

Qualifications

• High school diploma or equivalent required
• Associate's degree in Medical Assisting preferred
• 12 years of experience as a Medical Assistant or in a clinical/medical office setting required
• Experience in a fast-paced outpatient or specialty clinic is strongly preferred
• Basic Life Support (BLS) certification preferred
• Certified Medical Assistant (CMA or equivalent national certification) preferred

What You Bring to the Role

We're looking for someone who thrives in a busy clinical environment and enjoys working as part of a collaborative care team. Success in this role comes from a mix of clinical skill, flexibility, and strong teamwork.

You should be comfortable with:

• Communicating clearly and compassionately with patients and team members
• Prioritizing tasks in a fast-moving, high-volume cardiology setting
• Being detail-oriented and accurate in documentation and patient care
• Following all privacy and confidentiality standards (HIPAA compliance)
• Taking vital signs, manual blood pressures, and completing orthostatic vital sign measurements
• Performing EKGs (or willingness to be trained in a high-EKG volume setting)
• Using electronic medical records (EHR) and basic medical office systems
• Thinking critically and problem-solving in real-time clinical situations
• Managing your time effectively and adapting to changing clinic needs

Work Location: 19 Old Rollinsford Road

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay Range: $20.48 - $24.94/Hourly