Program Manager - Donor Stewardship - Foundation - Full Time - 8 Hour - Days

Job Description: Reporting to the Director, Donor Stewardship, the Program Manager, Donor Stewardship is responsible for the management and execution of John Muir Heath Foundation’s (JMHF) donor stewardship and engagement activities. This position is essential to supporting the fundraising activities of JMHF, enhancing donor experience, growing a loyal donor base with a focus on donor retention, and increasing fundraising revenue. Responsibilities include the management of a comprehensive collection of programs designed to steward donors to John Muir Health (JMH) including effective and creative donor engagement initiatives, acknowledgements, recognition, impact reports, donor journeys, maintaining relationships with donors and prospects, the Partners in Health program, and other stewardship activities. Education: Bachelor's Degree or Equivalent years of work experience in directly related field in ADDITION to required Experience – Required Experience: 2-5 years working for a sophisticated fundraising organization– Required Experience with Donor CRM Systems (Specifically Raiser’s Edge) – Preferred Experience in an organization with a strong programmatic approach to diversity, equity, and inclusion - Preferred Skills: Must maintain professional and personal integrity. Ability to work both independently and collaboratively within a team environment while displaying flexibility in adapting to work environment. Exercises professional judgment in handling sensitive information, prioritizing tasks, and making decisions that balance donor needs, organizational priorities, and patient privacy. Exceptional organizational skills, with the ability to prioritize competing demands, manage multiple projects, and meet strict deadlines. Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook), with strong experience in Excel data management. Basic understanding of key donor stewardship principles and metrics Strong project management skills, including planning, execution, and meeting deadlines Excellent problem-solving skills, including gap analysis, identifying obstacles, and implementing actionable solutions. Excellent verbal communication. Conveys ideas and information professionally and clearly Exceptional written communication with attention to clarity, tone, and audience. Strong research, writing, and editing skills with exceptional attention to detail. Strong customer service mindset. Responds proactively and professionally to requests from donors, prospects, colleagues, and internal stakeholders. Working knowledge of events management and social media Ability to work non-judgmentally and communicate professionally with persons of varied cultural, religious and socioeconomic backgrounds and lifestyles. Reliable transportation and availability for occasional nights/weekends. Physically able to lift 20 lbs and stand for extended periods. Work Shift: Exempt Salaried (United States of America) Pay Range: $92,643.00 - $138,964.00 Salary Offer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area. Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it. Scheduled Weekly Hours: 40 John Muir Health is a nationally recognized, not-for-profit health care organization east of San Francisco serving patients in Contra Costa, Alameda and southern Solano Counties. It includes a network of more than 1,000 primary care and specialty physicians and 6,300 employees, The health system’s facilities include John Muir Health, Walnut Creek Medical Center (554-bed acute care facility), which serves as Contra Costa County's only designated trauma center, and John Muir Health, Concord Medical Center (247-bed acute care facility). Together, they are recognized as top centers for neurosciences, orthopedic, cancer, cardiovascular, trauma, emergency, pediatric, and high-risk obstetrics care. Other areas of specialty include general surgery, robotic surgery, weight-loss surgery, rehabilitation and critical care. In February 2024, John Muir Health opened the Behring Pavilion, which is home to the UCSF-John Muir Health Jean and Ken Hofmann Cancer Center in Walnut Creek. This state-of-the-art facility brings cancer prevention, diagnosis, treatment, and care coordination into one location. Patients benefit from the expertise of top cancer specialists from John Muir Health and UCSF Health and have access to the latest treatment advances close to home. John Muir Health also offers complete inpatient and outpatient behavioral health programs and services at our 73-bed fully accredited psychiatric hospital and outpatient center located in Concord. In addition, John Muir Health provides a number of primary care and outpatient services at 89 practice sites throughout the community and urgent care centers in Berkeley, Brentwood, Concord, San Ramon and Walnut Creek. John Muir Health offers a collaborative, patient-centered health care environment with an emphasis on listening, explaining, and working together as a team, to help patients achieve their optimal health. We recognize those who exemplify excellence and reward them for contributing to our collective success. From individual to department to spontaneous recognition, Employee of the Month, Employee Suggestion Program rewards, Employee Success Sharing Program, and many more, we find unique ways to thank our employees for the outstanding efforts they make every day. Competitive salary and benefit package available. At John Muir Health, we strive to be a leading health system through the cultivation of a culture of belonging where every patient, employee, provider, and community member feels safe and valued for embracing all aspects of their differences. As an Equal Opportunity employer, we encourage and consider all applicants for employment without regard to race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or any other characteristic protected by law. For more information, please visit the EEO website here. All hospitals are accredited by The Joint Commission, a national surveyor of quality patient care. John Muir Health is an equal opportunity employer.