Systems Engineer, Citrix

Xtium Global Team Position

The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.

Job Description

At XTIUM, we don't just build IT solutions—we build careers. Our culture is designed to empower individuals to achieve their best while making a real impact. You'll have the opportunity to connect with our leadership team, embrace challenges, and celebrate success in a dynamic, fast-paced environment. If you're passionate, driven, and eager to grow, XTIUM is where your potential meets opportunity. Our team members are the driving force behind our success, and we're looking for passionate, resilient individuals eager to grow and make a meaningful impact. If you're ready to contribute and help shape the future, XTIUM is the place for you.

About the Team

We are a team of skilled engineers specializing in delivering Level 2-3 support for Windows and Linux desktop and server environments across diverse client ecosystems. Our team provides expert assistance with Microsoft 365 products, advanced monitoring and remediation, and management of Windows, Linux, and domain controller systems. By combining technical expertise with a customer-focused approach, we ensure the reliability, security, and scalability of critical infrastructure for enterprise-level clients around the world. Through collaboration and innovation, we empower our clients to achieve operational excellence in their respective industries.

About the Role

The ideal candidate will have good oral and written communication and interpersonal skills, and the ability to work both independently and within a team. You will have excellent attention to detail and be able to prioritize your workload, whether it be production escalation issues, tickets or wider projects. You will have a background in Microsoft Windows with experience in supporting, configuring, and installing Windows Servers. You will be experienced in using PowerShell to automate repetitive tasks across large IT estates. You will be experienced in designing, building, and supporting Citrix Desktop Virtualization environments globally, and presenting these environments to a variety of clients as a managed service.

Job Responsibilities

• Build, and support Citrix Desktop Virtualization environments globally.
• Exposure on NetScaler /ADC.
• Present Citrix environments to clients as a managed service.
• Assist with the implementation and configuration of Citrix services in collaboration with IE team.
• Troubleshoot and administer Microsoft Windows 2012, 2019, and 2022 environments.
• Ensure effective communication in a corporate environment.
• Use PowerShell scripting to automate repetitive tasks across large IT estates.
• Stay updated on the latest industry trends and technologies related to Citrix and Windows engineering.

VDI Skills – Terminal server, RDSH, Citrix virtual apps and desktops, apps publishing, desktop publishing, delivery groups, machine catalogues, delivery controller, store front, profile management, Citrix policies setup and management, HDX/ ICA protocol, TLS certificate management, monitoring and reporting with Citrix Director

Systems Skills – Architecture, designing, support, and maintenance of Microsoft technologies such as AD sites and forests, domain controllers (RWDC, RODC, FSMO), Trust relationships, ADFS, SSO, Certificate authority, OUs, security groups, identify management and control, GPOs, PowerShell, File servers, DFS replication and namespace, Clustering setup and configuration, NLB, DNS, DHCP Azure AD, AD Connect, service and privileged accounts management, Virtualization, virtual machines, virtual disks, virtual networks, cloning, sysprep, system and data recovery, audit policies, AV setup and control, security policies, audit policies, logs analysis, system hardening MFA and SSO Folder redirection, Roaming Profiles, Fslogix, OS and application troubleshooting window 10, 11, 2016, 2019, 2022, Process explorer, resource/ performance monitoring

Job Qualifications

• Bachelor's degree in Computer Science or related field
• 5+ years' experience working as a Windows and Citrix Engineer
• Experience in administering and troubleshooting Microsoft Windows 2012, 2019 and 2022
• Proficiency in administering and troubleshooting Citrix environments
• Proven ability to communicate professionally in a corporate environment
• Experience with multiple Windows Server Operating Systems including Windows Server 2012, 2019 & 2022.
• Knowledge of Salesforce, Fuze, Jira/Confluence would be advantageous
• Knowledge of TCP/IP, VLANs and network routing principles
• Knowledge of Domain controllers
• Knowledge of Citrix Storefront, Delivery controller, SQL, Citrix License
• Experience of configuration management systems

The salary range for this position is $100,000 - $125,000/annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, experience, and location. We offer a competitive benefits package with Med/Dental/FSA/401(k)/Flexible Paid Time Off.

XTIUM is an equal opportunity employer.

Remote