Pharmacy Technician-ALT

Pharmacy Technician - ALT

Join a dynamic team as a Pharmacy Technician, where you will play a crucial role in providing exceptional service by effectively managing insurance communications, processing pharmacy claims, and supporting patients in accessing their medications.

Responsibilities

• Recognize and effectively communicate about insurance types and their appropriate utilization.
• Enter all communication and documentation in the Biologics Management Information System (MIS).
• Assist with projects such as yearly reverification.
• Communicate with patients to gather appropriate insurance information.
• Triage prescriptions to preferred pharmacies or HUB providers when necessary.
• Process pharmacy claims accurately in Biologics MIS.
• Understand pharmacy claim responses and take appropriate actions.
• Manage inbound calls from patients, clients, physicians, and payors regarding patient updates and services.
• Identify and report adverse events (AEs) and product complaints (PCs) to clinicians.
• Manage and respond to internal written communications and requests via chat or email.
• Perform other related duties as assigned.

Essential Skills

• CPhT certification
• Pharmacy technician certification
• Customer service skills
• Experience with prior authorizations
• Ability to recognize and communicate insurance types

Additional Skills & Qualifications

• 1+ years of related experience
• Minimum of an associate degree or equivalent experience
• 3+ years of related experience
• Registered Technician preferred

Work Environment

This position is onsite in Cary, NC, within an office environment. Work shifts range from Monday to Friday between 9am-6pm, 10am-7pm, or 11am-8pm EST. The office is closed on weekends and major holidays, ensuring a balanced work-life schedule. Although there is no direct patient contact, you will be part of a supportive, multi-disciplinary team dedicated to helping patients with rare diseases. There is potential for this assignment to lead to permanent employment with a rapidly growing specialty pharmacy.

Job Type & Location

This is a Contract to Hire position based out of Cary, NC.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Cary, NC.

Application Deadline

This position is anticipated to close on Jun 23, 2026.