Field Services Engineer

Job Location: Chandler, AZ / Phoenix, AZ (onsite) Job Type: Full-time Permanent / Direct Hire Pay Range: $87,000 – $103,758 / year + Benefits Shift: Flexible / Multiple shifts (including on‑call as needed) Job Description An established organization in the semiconductor industry is seeking a Field Service Engineer to support installation, maintenance, and performance optimization of advanced electro‑mechanical equipment at customer sites. This role plays a critical part in ensuring operational efficiency, equipment reliability, and customer satisfaction across a global installed base. Key Responsibilities Perform on‑site installation, maintenance, repair, and relocation of complex electro‑mechanical and electronic systems. Diagnose and troubleshoot equipment issues to the component level, implementing corrective actions to minimize downtime. Conduct system start‑ups, upgrades, and field modifications as required. Maintain detailed service records, reports, and documentation for internal and customer use. Collaborate with cross‑functional teams to resolve technical issues and improve system performance. Provide technical support, guidance, and mentoring to junior engineers. Communicate effectively with customers to understand needs, provide solutions, and build strong relationships. Stay current with evolving semiconductor equipment technologies through training and certifications. Required Qualifications Bachelor's degree in Electrical, Electronics, Mechanical Engineering, or a related field. Experience in installation, maintenance, or troubleshooting of semiconductor or similar capital equipment. Ability to read and interpret electrical and mechanical schematics and technical manuals. Strong analytical and problem‑solving skills. Willingness to work in cleanroom environments and use appropriate safety equipment. Ability to travel frequently (domestic and international) and work flexible schedules, including overtime or on‑call support. Preferred Qualifications Basic computer proficiency, including familiarity with standard office applications. Strong written and verbal communication skills in English. Experience providing customer‑facing technical support in a field environment. Work Environment & Physical Requirements Work in cleanroom environments requiring specialized protective equipment. Ability to perform physically demanding tasks such as standing, bending, kneeling, and lifting for extended periods. Equal Opportunity Statement The organization is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are based on qualifications, merit, and business needs. This is an Equal Opportunity Employer. We invite resumes from all qualified, interested parties, regardless of race, gender, national origin, religion, sexual orientation, disability, age, or any other protected classification under national or local law. Benefits Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors. #J-18808-Ljbffr