Bilingual Customer Service Representative

$43k - $46k

Creative Financial Staffing

Job title: Bilingual Customer Service Representative
Location: On-site in Hudson, OH
Schedule: Monday-Friday
Salary: $43,000 - $46,000 depending on experience

Why This Opportunity Stands Out:

Manufacturer and distributor that focuses on delivering exceptional service to support distributor success
Believes strong service builds trust and leads to shared growth and achievement
Your voice matters-ideas are encouraged and valued
Flexible, supportive work culture
Opportunity to grow and take on more responsibility over time

Key Responsibilities (Bilingual Customer Service Representative):

Communicate with customers via phone, email, and chat in both Spanish and English
Assist with product/service questions, order issues, billing inquiries, and general support
Handle and resolve customer complaints with empathy and professionalism
Maintain accurate records of customer interactions and transactions
Collaborate with internal departments to ensure customer needs are met
Stay up-to-date on company products, services, and policies

Qualifications (Bilingual Customer Service Representative):

Fluent in Spanish and English (spoken and written)
Previous customer service experience preferred
Strong communication and problem-solving skills
Proficient with basic computer applications and CRM systems
Ability to multitask and manage time effectively
High school diploma or equivalent (college degree a plus)

EB-5508750611

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Vacancy posted 4 days ago

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