Telecom Sales & Retention Agent (Outbound)
GNV Talent Link
Open to candidates in Kenya, South Africa, Nigeria, Egypt A telecom company is seeking a high-calliber sales agent who will contact residential or small-business leads about new internet, fiber and mobile services and help them switch or upgrade. You will also win back customers who are thinking of leaving. Key Responsibilities Call leads in newly serviceable areas and explain plans, speeds and promotions Convert interest into sales or installation bookings Verify customer identity and service address following strict scripts Handle cancellation calls with retention offers Process orders and update the CRM accurately Meet daily targets for contacts, conversions and quality Requirements 1-3 years in telecom, sales or support (telecom experience preferred) Ability to learn plan rules, pricing and promotions that change often Calm handling of upset customers Own computer, headset and reliable internet #J-18808-Ljbffr GNV Talent Link
Vacancy posted 3 days ago
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