Medical Assistant Lead

This role supports a high-volume outpatient podiatry clinic focused on comprehensive foot and ankle care. The Site Facilitator functions as a key operational resource across both front and back office workflows. Job Overvie wThe Site Facilitator provides day-to-day operational support, ensures adherence to clinic processes, and acts as a working lead between front office and clinical/back office teams. This role requires flexibility to step into both administrative and clinical support functions as needed esOperational / Leadership Suppor t:Oversee and support front and back office operatio nsServe as a resource to staff to ensure workflows, procedures, and standards are follow edProvide coverage in both MA and receptionist functions as need edClinical / MA Support Dutie s:Room patients and obtain vitals and medical histori esChart prep and documentation suppo rtAssist with x-rays and casting (training provided for custom orthotics moldin g)Support wound care (dressings, suture/staple car e)Assist with diabetic shoe program workflows (training provide d)Enter orders and assist with prior authorizatio nsRequest and manage medical recor dsFront Desk / Administrative Dutie s:Patient intake, registration, and demographic verificati onInsurance eligibility checks (primarily online portals, occasional call s)Manage check-in/check-out process and collect copa ysReview electronic faxes and update patient recor dsConfirm appointments and ensure charts are complete prior to visi tsRequired Skil ls1+ year experience in a lead, supervisory, or team leadership ro leExperience working with an EMR syst emExperience rooming patients or supporting clinical intake workflo wsSched uleMonday–Fri dayStandard hours: 8:30 AM – 5:00 PMMay vary between 7:30 AM – 5:30 PM based on clinic needs (post-training flexibili #J-18808-Ljbffr