Facilities Operations Manager

Facility Operations Manager - Commercial Real Estate

Location: West Palm Beach, FL

Position: Direct Hire

Salary: $70,000-$90,000 + 5% Bonus Opportunity

Schedule: Full-Time

• Required: Commercial Property Management / Facilities Management Experience

Position Overview

We are seeking a motivated, customer-focused Facility Operations Manager to serve as the primary on-site representative for a multi-tenant industrial property . This position will oversee day-to-day property operations, tenant relationships, vendors, property inspections, and basic maintenance and repairs.

The ideal candidate is a hands-on problem solver who enjoys working with people as well as buildings. This role combines property management, tenant services, facilities oversight, vendor coordination, and light maintenance responsibilities while ensuring the property remains safe, well-maintained, and professionally managed.

Key Responsibilities

Property Operations

• Serve as the primary on-site representative for ownership and management of the property
• Conduct routine property inspections to identify maintenance, safety, and operational concerns
• Monitor property appearance, cleanliness, landscaping, parking areas, and curb appeal
• Coordinate recurring property services, including landscaping, janitorial, pest control, parking lot maintenance, HVAC service, and fire/life safety inspections
• Assist with emergency response efforts and coordinate corrective actions following property incidents
• Ensure compliance with property rules, lease requirements, and Client standards

Tenant Relations

• Serve as the primary point of contact for tenant requests, service issues, and property concerns
• Build and maintain strong tenant relationships through regular communication and property visits
• Respond to tenant inquiries promptly and professionally
• Coordinate tenant move-in and move-out activities, including property inspections
• Communicate scheduled maintenance, property improvements, and operational updates to tenants
• Track and document tenant requests through completion

Maintenance & Building Services

• Perform minor building repairs and maintenance, including door and hardware adjustments, basic plumbing repairs, lighting replacements, signage installation and repairs, minor drywall and painting repairs, and general property upkeep
• Conduct preventive maintenance inspections of building systems and common areas
• Coordinate specialized repairs with qualified vendors and contractors
• Maintain inventory of common maintenance materials and supplies
• Escalate major repairs and capital improvement needs to management

Vendor & Administrative Management

• Coordinate vendors, contractors, and service providers performing work at the property
• Obtain proposals and assist with bidding and scope development for maintenance and repair projects
• Verify completion of work and report deficiencies when necessary
• Review invoices and confirm completion of work prior to approval
• Maintain accurate records of inspections, work orders, contracts, and vendor documentation

Qualifications & Requirements

• High school diploma or equivalent - Required
• Associate degree, technical training, facilities management certification, or property management coursework - Preferred
• Minimum 3 years of experience in commercial property management, facilities management, maintenance operations, or a related field
• Commercial/industrial property experience preferred
• Strong customer service and tenant relations skills
• Knowledge of basic building systems, including plumbing, electrical, lighting, doors, hardware, and general repairs
• Ability to work independently with limited supervision
• Strong organizational and time-management skills
• Excellent verbal, written, critical-thinking, and problem-solving skills
• Proficiency with Microsoft Outlook, Word, and Excel
• Yardi experience - Preferred
• Ability to manage multiple priorities and respond effectively to changing conditions
• Valid driver's license and reliable transportation - Required
• Professional and accountable approach to decision-making and results
• Positive attitude and strong work ethic

Compensation & Benefits

• $70,000-$90,000 salary , depending on experience and qualifications
• 5% bonus opportunity
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• FSA and HSA
• 401(k) with company match
• Paid time off
• Paid and floating holidays
• Paid parental leave
• Professional development resources
• Company discounts

Experience

• Commercial Property Management / Facilities Management: 3+ years required
• Commercial or Industrial Property Operations: Preferred
• Building Maintenance / Building Systems: Required
• Tenant Relations / Customer Service: Required
• Vendor & Contractor Management: Required

Education & Licensing

• High School Diploma or Equivalent - Required
• Associate Degree / Technical Training - Preferred
• Valid Driver's License - Required

Physical Requirements

• Ability to stand, sit, and walk for extended periods
• Ability to climb ladders and operate standard maintenance equipment and tools
• Ability to perform light maintenance and repair work
• Ability to work outdoors in varying weather conditions
• Ability to lift and/or move up to 50 pounds
• Ability to use hands for handling tools and equipment
• Ability to reach, bend, climb, and perform other physical activities associated with property operations

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