Technical Trainer

Smurfit Westrock (NYSE:SW) is the go‑to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate. Title: Technical Trainer Location: 100 Southern Drive, Camillus, NY 13031 Shift: Must be flexible to work any shift - 1st/2nd/3rd as needed Overtime: Must be flexible to work overtime as needed, could be daily and/or weekend Pay: $55k - $93k, Salary Non Exempt Benefits: Starts on Day 1! (Medical/Dental/Vision/401k) - Salary Non Exempt Benefits Vacation Time: 3 weeks paid vacation, 1st year prorated to start date, able to use after 30 days of employment Job Summary The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements. Major Job Responsibilities Completes daily technical training on the floor to assist with the Certification of team members in their roles Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed Assists with tracking, evaluating, and measuring training locally Aids - to assist with training) Develops, builds, and maintains relationships with trainees & leaders in their role Participates in new teammate hiring process involved in interview process to assess industrial experience, and provides perspective on hiring decisions) Conducts training on all shifts Influences others to be safety-minded Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content Additional duties as assigned How you will impact WestRock Improve local team performance through increasing skills and time to certification processes Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training a continuous improvement mindset What you need to succeed Critical Skills/ Capabilities: Growth and Results Oriented: Results oriented person that looks for constant ways to improve Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work Interpersonal Skills: Possess keen awareness and understanding of the importance of strong -awareness) Accountability: Holds self and others responsible for actions and results Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams Decision Making: Uses strong problem‑solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes Quality: Actively work to ensure quality is ensured while minimizing waste Facilitation & Presentation Skills : Ability to effectively deliver training sessions and present information to diverse audiences, adapting communication style to ensure understanding and engagement Collaboration & Partnering : Strong ability to build and maintain cross ‑ functional relationships, working closely with operations, leadership, and support teams to achieve shared goals Problem Solving & Continuous Improvement: Proven critical thinking skills with a focus on identifying root causes, implementing solutions, and driving ongoing process and performance improvements Professionalism: Maintains a high level of integrity, accountability, and reliability; demonstrates strong work ethic, adaptability, and a positive attitude in a fast ‑ paced manufacturing environment Technical Skills 1-3 years' experience conducting/ leading training, including On‑The‑Job training, or similar, in a manufacturing environment preferred 2-4 year's experience a manufacturing environment preferred Knowledge of Learning Management Systems preferred Microsoft Office Experience Preferred Word, Excel, Outlook, PowerPoint, Forms What we offer Corporate culture based on integrity, respect, accountability, and excellence Comprehensive training with numerous learning and development opportunities An attractive wage, reflecting skills, competencies, and potential A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work EEO Statement Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Compensation and Benefits The salary range for this position is $55,875.00 - $93,125.00, depending on your role, level, and location. The benefits for this role include short‑term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. #J-18808-Ljbffr Smurfit-Westrock