Customer Service Rep

A bit about us:

This is an excellent opportunity for a detail-oriented professional who enjoys supporting sales teams, coordinating custom projects, and working across departments. You will play an important role in keeping customer projects organized, accurate, and moving forward successfully.

Why join us?

401K
Medical
Dental
Vision
Life and AD&D
Disability
Voluntary Benefits (Accident, Hospital, Critical Illness)
Pet Insurance
Employee Assistance Programs (Counseling)
HSA

Job Details

We are seeking an organized and detail-oriented Inside Sales / Project Coordinator to support our sales team and coordinate customer projects from initial inquiry through quoting, approvals, production release, delivery, and installation coordination.

7am-330pm
Fully in-Office

Responsibilities

• Accurate quotes and proposals
• Support special-order pricing and product substitutions.
• Review architectural plans, specifications, and shop drawings.
• Identify project requirements, constraints, and scope gaps.
• Coordinate submittal packages, drawings, and approval cycles.
• Manage drawing revisions and outstanding customer approvals.
• Confirm dimensions, finishes, quantities, and product specifications.
• Accurate project files and customer correspondence.
• Coordinate projects through production, delivery, and installation.
• Communicate with sales representatives, dealers, and consultants.
• Track manufacturing timelines, approvals, and delivery schedules.

Qualifications

• A minimum of 2 years of experience in a sales coordination role.
• Proven experience with AutoQuotes (or similar), including data management and reporting.
• Strong skills in sales coordination, reporting, and documentation, with a keen eye for detail.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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